We help people in our community who have suffered single family or apartment fires providing financial assistance, sheltering, food, health and mental health aid, and case work..
We responded to nearly 500 disasters in the Tri-State in 2022, directly assisting 2,010 of our neighbors impacted by a disaster. This includes our response to a multi-family fire in Batavia. That fire, which broke out late on a Friday night in February, displaced 60 residents living in the 48 units. Red Cross volunteer Bob West was one of our volunteers who was there to help. He was part of the Disaster Action Team that responded to assist people impacted by the fire. “It was rewarding for me to stand in the parking lot of that apartment complex at 11 o’clock on a Friday night helping the residents make order out of chaos,” Bob said. “They stood there watching the firefighters, and what was happening around them, not knowing what to do next.” Bob and the other Red Cross volunteers were able to let them know “what to do next.” The volunteers stayed on scene until 4 a.m. Saturday, making sure that every resident—a total of 69 people--who needed Red Cross assistance received it. The Red Cross worked with them through the weekend opening cases and meeting their emergency needs.