The American Red Cross Greater New York Region is proud to honor our incredible volunteers and community partners. We are extremely grateful to all our volunteers who share their time, their expertise, and their compassion to help others in need.
In our last fiscal year from July 2019 to June 2020, our team of volunteers in strong partnership with paid staff, contributed to over 307,000 volunteer hours worked, served a population of over 12 million, and provided free emergency assistance following an average of 8 emergencies a day.
We proudly present the American Red Cross Greater New York Region 2020 Award Recipients.
Please click on the blue plus sign + below to open navigation and learn more about each volunteer including the story, their nomination and the award they received.
The Disaster Preparedness award recognizes a volunteer who has provided excellent service in the Community Preparedness programs, Home Fire, The Pillowcase Project, Citizen Preparedness Corps, and/or Community Preparedness Education. This award recognizes an individual for his/her passion, dedication, and consistent engagement in saving lives.
Nominator: Jason Lyons, Regional Manager, Individual & Community Preparedness
Apart from working in Preparedness, Emily actively serves as a Supervisor in the Mass Care, Sheltering and Recovery. Emily actively steered our “Be Red Cross Ready” program to success by coordinating events with partners and leading her volunteers in delivering presentations, educational briefings, and outreach sessions.
During my military leave, Emily stepped up and led the entire Community Preparedness unit, coordinating events across our various programs, and successfully delivering training to a variety of internal and external recipients. Emily is proactive, analytical and thorough and she uses her excellent interpersonal skills to foster collaboration among the right people ensuring that the most viable and comprehensive solution is implemented.
We asked Emily a few questions about her experience.
Can you tell us about an experience that deeply affected you while volunteering?
I had the opportunity to travel to Saipan in the area of Casework/Recovery SV. There I met an 18-year old woman who had been waiting in line for over 10 hours. However, when she sat down at my table, she calmly said hello and then handed over her documents. She went on to state how grateful she was and thankful for the Red Cross with helping her and her 4-day old newborn.
I asked, “where’s the child” and her response were, “the baby is with my 14-year-old cousin outside under a shade tree”. Without hesitation, I advised her to go and get both because of extreme temperatures that day. I had to assure her that she didn’t have to wait in line again.
Upon her return, she told me the story of how the baby girl was born under a mattress during the storm. I came to realize how resilient the community was on that tiny island. It also amazed me how much patience she had and the gratitude that was expressed without any complaint after handing her the Client Assistance Card and comfort kits. Then I recommended her to Red Cross Health Services for her and the newborn to be checked out. It solidified my gratefulness and the blessings of the small things I have in life and not to take anything for granted.
What is one thing that you enjoy the most about your volunteer work?
I believe in charity, compassion, and are for others and will continue to exercise the 3-C's as a motivating force to help humanity. I enjoy volunteering because it challenges my comfort zone where I can focus on my servanthood abiding by the ‘Lessons Learned' theory.
This award recognizes a volunteer whose work is exceptional and has local and global impact in saving the lives of the world’s most vulnerable people. This volunteer is a powerful change-maker helping to reconnect families separated by crises, advocating for the elimination of global disease and promoting the Fundamental Principles of the Global Red Cross and Red Crescent network.
Nominator: Anna Molony, Regional Program Specialist, International Services
In International Humanitarian Law, Albert has made himself available not just as a teacher, but as a mentor, and in so doing, has made our IHL team stronger. As an expert level instructor, Albert has helped to train new IHL instructors in our region and across the nation. As a Restoring Family Links caseworker, Albert is always willing to connect with clients and volunteer his time for the research that goes into each RFL case. In his year with the Red Cross, Albert has demonstrated his commitment to the mission and to the International Services program.
We asked Albert a few questions about his experience.
Can you tell us about an experience that deeply affected you while volunteering?
There is not one experience. But having listened to stories of family members separated by crisis (disaster, conflict, etc.), I became more convinced of the urgency and importance of humanitarian intervention, motivating me to do more. Watching both learners and teachers of IHL take greater interest in the law also drives me to study and examine armed conflicts around the world more in-depth. Doing so enables me to profoundly appreciate what we do as an organization and the role a volunteer plays in the greater Red Cross and Red Crescent movement.
What inspired you to join the Red Cross?
I am a lawyer and a human rights advocate. I have tackled conflict mostly from the perspective of human rights and development. Joining the Red Cross seemed like a natural thing for me to do as I thought it would provide me the opportunity to treat the subject matter differently, i.e., human rights in armed conflict. I also thought volunteering for the American Red Cross Greater New York would allow me to embrace the city.
This award recognizes a volunteer who has demonstrated exemplary leadership potential for a minimum of 12 months. As an Emerging Leader, they partner with others to get the work done and credit others for their contributions and accomplishments. They are viewed as a strong role model gaining the trust and support of others and encouraging their peers to reach toward leadership.
Nominator: Uikki O’Bryant, Senior Disaster Program Manager
Maria Anguiano is a Red Cross volunteer from Queens, N.Y. who has been a very active member of our disaster response team. She originally joined us as a member of MIRA USA, a non-profit organization that promotes the social integration of immigrants in the United States. Since the pandemic, she began supporting our different COVID-19 missions including the NYC Healthcare Heroes initiative. When she is not volunteering with the Red Cross, Maria works as a DJ and an event planner. Maria was born in Puebla, Mexico and came to the U.S. when she was eight.
Maria inspires others to do this very challenging work. You couldn’t find another advocate for ARC with more spunk and pizazz for DCS than Maria Anguiano. She has deployed nation-wide and is working on supervisor roles to help serve thousands of families this year. She volunteered for many regional and national disaster relief operations and is known for her value in ARC and for always putting the needs of clients first. She has been boots on the ground in an COVID-19 environment almost her entire time with ARC and this is a testament to her level of commitment.
We asked Maria a few questions about her experience.
How do you approach your volunteer work as a DAT (disaster action team) responder, helping families recover from fires?
It is an unfortunate situation to see someone who has just lost everything to a fire or learn of a loss of life. it was also very impactful for me to understand that language is often the biggest barrier in the disaster response. Coming from the Hispanic community, I can make Spanish-speaking people feel more comfortable at the scene. I realized that I can help the Red Cross to better connect with the Latino community.
How does it feel to be giving back during coronavirus?
Unfortunately, at the same time, my parents were in the hospital because of COVID, and my dad was in a coma, I had to take care of them prior, during, and after the hospital. That period was tough for me, but I am relieved that they are okay now. It was emotional when I saw the hospital workers who helped my parents and I thought I had to give back to them. I was tearing and I genuinely appreciated their efforts. Between their shifts, you can feel that they are tired, drained and they have no energy but are saying “thank you” to us. “No, thank you! Don’t worry, we got a lot of goodies for you,” I said. I am truly grateful for being able to give back to the healthcare workers and being part of the Red Cross mission.
This award recognizes any volunteer whose work embodies the mission-critical role of Volunteer Services as the key driver of the Volunteer Engagement Strategy. This volunteer has made significant contributions in volunteer management and administration providing expertise, insights and recommendations that effectively engage and support volunteers in delivering the mission. They are subject matter experts in Volunteer Service doctrine to better drive engagement.
Nominator: Stephen Wolfe, Senior Engagement Specialist
Dana Bradley is being because of her outstanding commitment to her role as a Volunteer Services Screener and her impressive leadership qualities as a Screening Lead guiding the work of our Regional Screening Team. While Dana has been with us for a little under a year (she began on November 12, 2019) she has already influenced over 150 new volunteers, helped to inspire a hard-working team of 10, established relationships with dozens of volunteer managers and leveraged her professional skills to introduce essential process improvements that allow us to better serve new volunteers.
We asked Dana a few questions about her experience.
Can you tell us about an experience that deeply affected you while volunteering?
There is no one specific experience that has affected me. However, through my phone screenings, I have heard a wide range of stories from Prospective Volunteers that are so enlightening, diverse, and inspirational that it makes me excited for each new conversation. A few examples include:
Anything else you’d like to share about your Red Cross volunteer experience?
A few months after I joined the American Red Cross I was asked to take on a leadership role which has enabled me to stay engaged in the work I am doing in a different way than if I hadn't been asked to take on more.
This award recognizes a proven leader who has demonstrated skill in meeting the disaster-aggravated health needs of individuals, families, and communities. Their efforts have resulted in more effective delivery of health services to disaster clients and/or has encouraged cooperative and collaborative relationships with community or local government agencies, resulting in more efficient, timely and cooperative response.
Nominator: Jody Roth, RN, MPH, OCN, Disaster Health Services Leader
Carmela is the glue that holds the Disaster Health Service together. She is the one constant that we can count on and rely on to be there to help. Carmela has given selflessly of her time and energy to keep this chapter alive and engage the volunteers and keep the health records up to date. As leadership changes, Carmela remains. Carmela is always willing to help, answer a question, give advice and suggestions. She is extremely knowledgeable and willing to generously share her knowledge. Boots on the ground is a perfect way to describe her. She is the quiet, behind the scenes person getting things accomplished, and keeping the unit afloat.
We asked Carmela a few questions about her experience.
Can you tell us about an experience that deeply affected you while volunteering?
Probably volunteering during 9/11 and supporting grieving families especially a woman who was pregnant and there alone.
What inspired you to join the Red Cross?
I was attending a Nursing Conference in New Zealand and unable to get back to the US. When I did get back, I joined.
What is one thing that you enjoy the most about your volunteer work?
Assisting clients obtaining medications and durable equipment when they have had a crisis in their life. Working with the many great people at the Red Cross.
This award is presented to a Red Cross Campus Club that has made a significant humanitarian contribution to the local, national, or international community in support of the American Red Cross.
Nominator: Samantha Vickers-Hymowitz, Civic Corps Member, Volunteer Services
It is with great honor to nominate the Hunter College Red Cross Club for the Outstanding Red Cross Campus Club Award as they have worked extremely hard both as a club and as individual volunteers of the American Red Cross.
The Leaders of Hunter College RCC are among the elite, cultivating relationships with not only the Youth Team, but with managers from other departments as well. They have gone above and beyond what many would expect a group of college students in a club would do; in fact, you'd think their primary role was serving the Red Cross - that is how dedicated they are to serving our organization.
One of the key things to note is how many members they have recruited to fulfill roles in DAT, Mass Care, Sheltering SA, and Home Fire in addition to their regular club responsibilities showing how above and beyond they strive. Even once COVID-19 readjusted our norms, the Club Leaders and Members were out there participating in Healthcare for Heroes. In FY 20 alone, the club has served 9,300 hours. The work done by the Hunter Red Cross Club is invaluable and we could not serve our mission as successfully without them!
Michael Leyderman, Hunter College Red Cross Campus Club Co-President, shares his experiences delivering the Red Cross Mission with his clubmates.
Our club has worked extensively with the American Red Cross of Greater New York and many local nonprofit organizations. We have organized several major HFC events with Hunter Students, as well as constantly bringing volunteers to weekly HFCs, coordinated a Hands-Only CPR course at the Greater New York Chapter, and brought many volunteers into Mass Care, Core Capable, and the Disaster Action Team through online and in-person trainings, some of which we set up specifically for Hunter Students.
We also have done many Missing Maps sessions both at the Chapter and at Hunter College. Outside of Mission-Based Events, our club has worked with nonprofit organizations such as DOROT and Manny Cantor Center, to provide student volunteers to homeless shelters, food missions, community centers, and other locations.
Our large and diverse group of Hunter College student volunteers are truly passionate and committed to helping the American Red Cross and the community, and we couldn’t be prouder of them.
The Clara Barton Award for Meritorious Volunteer Leadership is awarded to a volunteer who has served in several leadership positions held over a period of years and whose has demonstrated compassionate service and extraordinary achievements in various activities, initiatives or projects that have greatly benefited our community or organization. This volunteer embodies the pioneering leadership qualities of our founder and president, Clara Barton.
The recipient of this award has quantifiable achievements in leading and managing multiple volunteer teams, delivering on organizational goals and using their interpersonal savvy to build professional relationships that benefit our volunteers, staff and clients. This volunteer demonstrates the highest level of managerial effectiveness across multiple disciplines and models the highest standards of honesty and integrity.
Nominator: Uikki O’Bryant, Senior Disaster Program
Shirley is a top-notch Disaster Cycle Services mission-driven leader and deliverer of excellence. She has had an impact on training, information management, presentations, government relations and community affairs that is difficult to quantify. She provides invaluable guidance, original problem-solving, an exceptional sense of humor, and a super calm style during tough situations. As a result, Shirley always gets asked to help and always says “yes”. She is a “go to” resource for our division and NHQ too.
When one thinks of Shirley they think synonymously - systems guru! We simply would not have had the same level of success recently on seasonal readiness without the countless hours Shirley selflessly dedicated to this significant piece for our operations in the region and division. Shirley also has Grade A communications. Her talents are as a primary connector and she shines in her roles with local government leaders, especially providing numerous statistics and data for so many communications we present. Literally, from the NYCEM situation room, in the board room to the chat room…she does it all.
Shirley Leung is 100% about the mission and succeeds at being all we could ask for in a volunteer.
We asked Shirley a few questions about her experience.
Can you tell us about an experience that deeply affected you while volunteering?
When I was deployed to Lee County, Alabama in 2019, ARC DA teams were the only DA assessment conducted in the area with almost real live data. The local Emergency Management agency and elected officials were working with our teams very closely to analyze and submit the data to trigger Federal IA assistance. I gained the front-line experiences of how our boots on the ground and RCView teams worked together to speed up the process so that our recovery teams can have the data to help our clients. I also have similar experience working in the California wildfire in the SEOC, technology and data analysis can save lives. These experiences drove me to learn and teach RCView and PowerBI to make sure we build a strong team in our region.
How has your volunteer work changed since COVID-19?
Worked from home but connected to the nationwide teams, I believe this experience make us stronger.
What is one thing that you enjoy the most about your volunteer work?
Working with the nationwide Red Crossers, phenomenal people. Before COVID, we arrived the incident sites, not knowing each other but started to work as a cohesive team instantaneously. During the COVID, both BOGs and virtual teams work together as we are in the same location. Amazing experiences!
This award recognizes any volunteer whose work embodies the mission-critical role of Volunteer Services as the key driver of the Volunteer Engagement Strategy. This volunteer has made significant contributions in volunteer management and administration providing expertise, insights and recommendations that effectively engage and support volunteers in delivering the mission. They are subject matter experts in Volunteer Service doctrine to better drive engagement.
Nominator: Stephen Wolfe, Senior Engagement Specialist
Pam is a powerhouse capacity builder, carefully matching the talents, educational and career goals and qualifications of hundreds of applicants to the needs of each of her intern managers. She has shown interpersonal savvy, customer focus and a collaborative mindset in developing relationships with each of her intern managers to better understand their needs.
Through Pam’s efforts she has been directly responsible for creating the systems that have onboarded close to 400 interns, generated 40, 000 intern hours worked, and serviced 50 volunteer/intern managers throughout our region.
We asked Pam a few questions about her experience.
Can you tell us about an experience that deeply affected you while volunteering?
Usually each internship cycle there is one student I screen who has not had as many opportunities to stand out but could really benefit from a Red Cross internship opportunity. I find it satisfying to work to show why they are a good match and find a placement for them.
What inspired you to join the Red Cross?
It combined two things I am interested in--volunteering and preparedness. I most enjoy the people I work with. It is amazing to be at an organization where everyone is working together in different roles to serve people in their time of need.
This award is given to volunteers, in any line of service, who show a strong, ongoing commitment and dedication to the responsibilities of their volunteer position. These volunteers are known for defining and meeting clear objectives, delivering on our mission, and consistent and reliable service. They 'keep the pace' and inspire others to do the same as their actions exemplify the values of our organization.
Nominator: Uikki O’Bryant, Senior Disaster Program Manager
Fran has sustained superior and outstanding leadership in her roles over the years but particularly as a key FSI Leader and demonstrated the highest degree of collaboration. She is known for cultivating innovation in her time with us, especially around the NYC Housing Program. She truly seeks out and champions the best creative ideas, without that spirit of growth we would not have the success we do today in our level of readiness.
Every hotel agreement we've made over the last few years, every NYC hotel vendor meeting, every new trainee or training created have all been through Fran. We are so proud to have Fran on the team and she deserves our support for all her years of dedication leading the charge across lines, she is a key representative to our region for all stakeholders to the ARC mission.
We asked Fran a few questions about her experience.
Can you tell us about an experience that deeply affected you while volunteering?
My first day as an ARC/GNY Volunteer, I was so embarrassed getting out of the handicap vehicle with my cane hardly walking. Then when I got to the 2nd floor of HQ for my assignment, a Red Crosser passed me in a motorized wheelchair, said "Hi, I'm ---- have a great day!" Wow - so welcoming!
My first deployment, Hurricane Gustav & Hurricane Ike in LA, setting up a Mega-Shelter and working with a "Jump Team". This was the first time I helped set-up a huge warehouse shelter. Plus, the first-time helping others to get thru the roar of heavy wind & rain of hurricanes.
Airplane on the Hudson: It was so cold. I'm so glad ARC gives us training to supply passengers in need of help. Then answer them, when they're wondering how they're going to get home. Some said, "Did everyone survive?"
At the beginning of Superstorm Sandy, I worked for so many hours at HQ without sleep. I needed to help. Frequently, I went into the ECC and watched the news for updates. I was so surprised, some of my family & friends homes burnt to the ground. Helplessness, I was glad Mental Health was there for us.
What inspired you to join the Red Cross?
My Dad, Rev. Dewey McIntyre, partnered with American Red Cross during the Flood of 1955 in Connecticut. Plus, my Uncle Salvation Army, Lt. Col. B Barton McIntyre told me stories of the Salvation Army & American Red Cross working together to help people during wars, floods, disasters, etc.
Past family stories became personal to me, in July 2000, when my friends were killed 5 doors down from my house, in the "State Street Explosion". ARC/GNY Mike brought some water to hand out, it was hot, and we really appreciated it.
Next, I witnessed how ARC/GNY helped during 9/11, when my co-workers, friends and neighbors (FDNY Engine Co. 226, 201, etc...) were killed in the towers.
One day I saw an ad in my Local 802's paper, " Red Cross wants You". I thought "ME? I'm crippled". Then I laughed...few days later I was looking in the Daily News Newspaper and I saw Uncle Sam pointing, "Red Cross Needs You.”
Remembering all of this, I think I have a "calling" in my life to help others.
This award is given to volunteers, in any line of service, who show a strong, ongoing commitment and dedication to the responsibilities of their volunteer position. These volunteers are known for defining and meeting clear objectives, delivering on our mission, and consistent and reliable service. They 'keep the pace' and inspire others to do the same as their actions exemplify the values of our organization.
Nominator: Uikki-Onosai O’Bryant, Senior Disaster Program Manager
Ashley has demonstrated exemplary leadership for the past 3 years. As an Emerging Leader she consistently partners with others in the Financial Statistical Information Unit and various senior leaders. This year particularly she took on an even more integral role leading others who joined the team to get the work done pre-COVID and throughout the entire pandemic. She helped hold the team up during an interim assignment of leadership in training others how to do the work for invoicing payouts especially and she humbly credits others for their contributions and accomplishments.
Her actions helped us to have a stronger base and contingency in a time when we needed it most- that's the Red Cross Way- but Ashley always went the extra mile.
The team could not be more pleased to have her on the team bringing us up the curves of change. She is viewed as a strong role model who had completely gained the trust and support of others and encouraging her peers to reach toward leadership too. We are so grateful for her continued service and believe she is an exemplary leader who deserves all our support.
We asked Ashley a few questions about her experience.
Can you tell us about an experience that deeply affected you while volunteering?
When I went on my first disaster response ride-along to a home fire I was able to see the front-line work that is so important to the Red Cross. It was absolutely amazing to see how grateful and thankful people are at the support we are able to provide. Although most of my current volunteer work is behind the scenes it was so important to see and deeply affect my commitment.
How has your volunteer work changed since COVID-19?
We have been able to accurately test and utilize some of the remote systems and SharePoint processes we built pre-Covid-19.
What inspired you to join the Red Cross?
When I first moved to the USA from Canada, I was looking for a meaningful way to spend part of my time - and I have never left!
What is one thing that you enjoy the most about your volunteer work?
I enjoy problem solving and coming up with innovative solutions within an organization that helps bring hope to so many people during difficult times.
This award recognizes any volunteer who has demonstrated imaginative and extraordinary achievements to meet the preparedness, response or recovery goals of our region and the disaster-related needs of individuals and communities. This volunteer is an exemplary Disaster Specialist who is client-focused and acts with integrity, dedication and perseverance. They are a transparent guardian of the public trust and honor our promises leading to exceptional service delivery.
Nominator: Rose Sayre, Disaster Program Manager, Manhattan
Alan is one of those volunteers who is instantly enthusiastic. He joined the Red Cross shortly after his retirement when he was exploring many volunteer opportunities in NYC to find a fulfilling way to spend his time. Ultimately, the Red Cross offered the front-line, client-facing service that Alan truly loves, and he has been a dedicated volunteer since his first shift. He will frequently check in on cases after he has closed out with a client, to learn more about the recovery process but also ensure that the client has successfully moved on in their recovery. His compassion and caring are genuine, and our department is so much better with him in it.
We asked Alan a few questions about his experience.
Can you tell us about an experience that deeply affected you while volunteering?
While doing on the ground Shelter Resident Transitioning/Casework in New Orleans after Hurricane Laura, seeing upfront and close the chronic diseases that are so prevalent in the underserved communities. We must do better as a society.
What inspired you to join the Red Cross?
Having the privilege of retiring in good health, I wanted to give back, make a positive difference in people’s lives.
Anything else you’d like to share about your Red Cross volunteer experience?
It's a pleasure working with like-minded people.
The Rising Star award is given to volunteers who not only demonstrate a consistent commitment to their volunteer role but also quick growth toward increased levels of responsibility, levels of leadership and sphere of impact. These volunteers are on the cusp of a formal leadership role. This award is giving to rising leaders under the 1-year mark.
Nominator: Gary Chin, Disaster Program Manager, Queens
Since beginning her journey as a Red Cross volunteer in May 2019, Zsuzsanna (Suzy) Pote has consistently displayed a willingness to get involved in multiple activities; working on many install teams for the Home Fire Campaign, acclimating to the Mass Care world (completing the core requirements to GAP as FF, DES and SH Service Associate by June 2019!), and eventually joining the DAT program. She attended the DAT Response Academy and moved from Trainee to Service Associate within a month; and then to Supervisor five months later.
Suzy stepped up during the Covid-19 crisis serving on multiple shifts for the HealthCare Heroes distributions, the Papa John’s deliveries, and the collaboration with JASA to bring meals to one of their senior living facilities in Far Rockaway. This last mission is of particular note; once Suzy understood the parameters of the mission, she took on a leadership role for the remaining feeding shifts; coordinating the volunteers who’d signed up and ensuring proper service delivery, while having fun at the same time!
In addition to her current Mass Care activities, Suzy is also involved with local DAT Response. She effortlessly moves from Field Responder to Remote Responder to Remote Coordinator roles; as the needs dictate.
She is always willing to help with coverage of open shifts as well as assist with the training of new volunteers in DAT (both “hands-on” and virtually) guiding the trainee through the intricacies of NYC DAT/Response.
It has been an honor and a privilege to be Suzy’s manager.
We asked Suzy a few questions about her experience.
Can you tell us about an experience that deeply affected you while volunteering?
During the midst of the pandemic we had several hospital missions to give out grocery bags and fruit boxes to hospital workers. It was uplifting to see how grateful they were because we saved them a trip to the grocery store but on the other hand, I could feel how exhausted they were. They worked long hours with countless patients, and I realized just that little bag we handed to them made them feel appreciated and supported.
How has your volunteer work changed since COVID-19?
I have taken on many hours at the beginning of the pandemic. I participated in our hospital mission, the JASA feeding mission and regularly signed up for DAT shifts. Our DAT environment has changed to field and remote and I have done both. Remote work is probably harder in a sense that we had to answer questions that we would not need to in a normal DAT operation. It opened a door to learn more about casework as well.
Anything else you’d like to share about your Red Cross volunteer experience?
I would like to share a bit about our JASA mission that we did in the summer for about 3 months. It was organized by JASA who provides housing for elderly. They asked us to help distribute all the food they ordered weekly to their residents. It is amazing to see what can happen when people come together to help others. The elderly residents were happy to see us and appreciated the goods they got very much.
It is very humbling to work and volunteer alongside so many amazing, incredible people. I am very proud and thankful to be part of this incredible organization!
This award is presented to a Red Cross High School Club that has made a significant humanitarian contribution to the local, national, or international community in support of the American Red Cross.
Nominator: Gary Chin, Disaster Program Manager, Queens
Nominator: Samantha Vickers-Hymowitz, Civic Corps Member, Volunteer Services
The Queens High School for the Sciences Red Cross Club has proven excellence during their 2020-2021 academic year. They are always quick to respond, on top of their responsibilities as a club, and they strive to achieve their goals.
This academic year, they have raised $2,625! Not only had they held Red Cross themed bake sales for their peers to enjoy, but they held virtual fundraisers as well. In fact, their largest fundraiser was during peak COVID quarantine when they participated in our *completely* virtual youth fundraising competition and came in first place with $1,325! In addition to fundraising, the club also participated in Fire Education Preparedness within their clubs and for their peers.
Their hard work and dedication to the Red Cross mission is clearly seen through their efforts this past year and their will to persevere even in difficult times. We cannot thank them enough!
This award is given to volunteers, in any line of service, who show a strong, ongoing commitment and dedication to the responsibilities of their volunteer position. These volunteers are known for defining and meeting clear objectives, delivering on our mission, and consistent and reliable service. They 'keep the pace' and inspire others to do the same as their actions exemplify the values of our organization.
Nominator: Emmalinda Tomias-Soto, Emergency Communications Dispatcher
People have often mistaken Ronnie as a staff but like he always says, "we’re in this together!" He spends his winter in the cold weather supporting Metro New York North logistics, hauling supplies from one facility to another! He's been a huge support for when American Red Cross and teams delivering food baskets to our front liners during this Covid19 pandemic. He's easy to work with and always wearing his smile. The vibes, the enthusiasm, and the motivation to help are the qualities he has for you to join his team. We are very thankful that we have him in our team when we needed him.
This award is given to volunteers, in any line of service, who show a strong, ongoing commitment and dedication to the responsibilities of their volunteer position. These volunteers are known for defining and meeting clear objectives, delivering on our mission, and consistent and reliable service. They 'keep the pace' and inspire others to do the same as their actions exemplify the values of our organization.
Nominator: Rose Sayre, Disaster Program Manager, Manhattan
Mark has been a DAT volunteer since 2018, and has since become a staple of the department; the kind of volunteer who is well known and liked by all for being a welcoming presence to newcomers, a supportive and knowledgeable hand to our Supervisors, and thoughtful contributor at our community events. Mark has committed to a weekly shift in his DAT role, and you could set your clock by his volunteer schedule. He’s now trained to support our Seasonal Readiness initiative and to support our recovery efforts. Not only does he care deeply about our clients, he checks in often on other volunteers and staff, and his warm presence adds to the community environment of our response unit. I know Mark will be with us for many years to come
We asked Mark a few questions about his experience.
Can you tell us about an experience that deeply affected you while volunteering?
While my Spanish language skill is still basic, the visible signs of relief on the client mom's face as I conducted the intake interview in her language was a truly impactful experience. Being able to deliver care in the client's language is a satisfaction multiplier!
What inspired you to join the Red Cross?
As personal time became available, I wanted to join an established and effective organization that addressed human suffering and loss. Selfishly, I wanted to become more connected to my adopted city. I was hoping to become part of a diverse group of people with a shared mission where there was a variety of ways to be involved. The Red Cross "checked all the right boxes" for me.
How has your volunteer work changed since COVID-19?
Thanks to the GNY DCS leaders, I was able to pivot to be a Remote Responder. I do my shifts from the dining room table in our apartment. I treasure the more relaxed interactions with clients over the phone. I look forward to the day when I can meet face-to-face with the dedicated RRs, RCs, Response Managers, and Emergency Communications Center staff whom I never knew in the time before the virus.
This award recognizes exceptional work, dedication and perseverance in the Disaster Mental Health Services activity. This volunteer is a proven leader who has demonstrated skill in meeting the emotional needs of individuals, families, and communities affected by disasters. Their efforts have resulted in more effective delivery of mental health services to disaster clients and/or has encouraged cooperative and collaborative relationships with community or local government agencies, resulting in more efficient, timely and cooperative response.
Nominator: Rose Sayre, Disaster Program Manager, Manhattan
In addition to her local, blue sky volunteering, Kim has served on 18 DROs, both in-person and virtually, in the two years since she has become a Red Cross volunteer. Kimberly has multiple graduate-level degrees in clinical child psychology and her professional expertise is evident in the skill with which she manages the most distraught clients and complicated cases.
Kimberly immediately became one of our most dedicated remote responders, registering clients over the phone and providing DAT services for 12-hour shifts, multiple times a week. In fact, to date starting from the end of March 2020, Kimberly has completed over 105 virtual DAT shifts, which is equivalent to 1,260 worked volunteer hours.
She is consistently a fierce advocate for our clients, ensuring their needs are met to the best of her ability, while treating every client with the same care and concern. She brought her Disaster Mental Health skills with her to every shift: walking clients through their next steps if they were in shock and unable to plan ahead, taking calls well past her shift hours for clients who wanted to speak to her specifically because of the trust she built with them, and making calls as well if she was especially concerned about well-being to ensure they had safely landed at the hotel or family member’s house.
We asked Kim a few questions about her experience.
Can you tell us about an experience that deeply affected you while volunteering?
I worked with a client who was brought to our headquarters directly from the hospital. Her partner had set her apartment on fire, and she was deeply traumatized. The caseworker and I did whatever it took to help her through interviews with law enforcement, to checking in to her hotel, to prioritizing the smallest steps in her recovery, day by day. We were happy to hear that she reconnected with family, is doing well, is back in her apartment, and her former partner is now incarcerated, so she feels safe.
What inspired you to join the Red Cross?
I have worked with many NGOs. Working with the Red Cross has enabled me to help me use my skills with local, regional, and national disasters here in the US.
What is one thing that you enjoy the most about your volunteer work?
Connecting people to themselves and their own healing powers following a disaster. In addition, occasionally making clients laugh.
Anything else you’d like to share about your Red Cross volunteer experience?
I love volunteering with the Red Cross. I am sorry that I cannot attend the presentation, but I am currently out of the country working with another NGO.
This award recognizes a volunteer who has sustained superior and outstanding leadership in their role for a minimum of 2 years and demonstrated the highest degree of collaboration, broad strategic thinking and inspiring others toward delivering on our mission. This volunteer cultivates innovation to find and champion the best creative ideas and solutions and move them into implementation as well as cultivating others toward leadership. Their award embodies the visionary leadership of Henry Dunant, the founder of the Red Cross movement.
Nominator: Rose Sayre, Disaster Program Manager, Manhattan
Charleen has only been a volunteer since 2017 and her contributions to the Red Cross are staggering.
In November 2019, we responded to a sewer main break in Queens - a level 3 DRO. Charleen took on the role of client-follow up for the numerous hotel ‘no-shows,’ from a single mother with a new-born who couldn’t transport herself to the hotel, to basement tenants experiencing conflict with their landlords. Charleen was a caring ear to all of them and worked to find resolution to their recovery hurdles.
She has served on 21 DROs (both locally and virtually), became the first DAT Coordinator for NYC, and – since the start of our COVID-19 operations – volunteered for 40 hours per week to help us ensure continued service delivery for our clients throughout the pandemic. Charleen has used her decades of experience as an educator to teach classes for the NYC DAT Academy and Community Preparedness classes on Long Island. She has built many close relationships with other volunteers who consider her a mentor and trusted colleague. She is truly a leader in our region and in the NYC Chapter.
We asked Charleen a few questions about her experience.
Can you tell us about an experience that deeply affected you while volunteering?
While working virtually for the Camp Wildfires CA DA, one of the virtual volunteers (who resided in Chicago) called me (her manager in NY) to tell of hearing from an on-the -ground volunteer of an elderly woman who had just been released from the hospital due to surgery and brought to the ARC congregate shelter.
This volunteer had noticed a decline in the woman's condition and was concerned. I, immediately, from the East Coast, called my supervisor in Oregon, who was able within a half hour to get the woman transferred to an individual medical tent where she and her husband were housed and had all their medical and other needs provided. This all occurred within about 1/2 hours’ time.
To have such an impact that bounced around the entire country so quickly and efficiently really impacted my strong belief in the good that virtual work accomplishes every day.
What inspired you to join the Red Cross?
I was originally a CERT volunteer and a volunteer at the 911 Memorial in Lower Manhattan. During Hurricane Sandy, I witnessed ARC in the field and was impressed with their over-all compassion balanced with professionalism and efficiency. It seemed like an organization that could be a good fit for me.
The Storyteller Award recognizes the important regional role of a Communications volunteer who has demonstrated an extraordinary ability to develop and share the story of the Red Cross mission behind-the-scenes, on-camera, in-person, or online through media channels, websites, social media feeds and other content platforms.
Nominator: Michael de Vulpillieres, Communications Officer
Will was so incredibly helpful during his two school semesters with us. Few interns (or "regular' volunteers for that matter) have made such an impact in such a short period of time. He used his creativity, skill and general initiative to help edit and produce a series of videos and podcast episodes for us that were broadly and widely viewed/listened to by internal and external audiences. We are so appreciative of his work.
We asked Will a few questions about his experience.
Can you tell us about an experience that deeply affected you while volunteering?
We wanted to produce a podcast season that provides insightful and helpful information to tackle this uncertain time, such as keeping good relationships with family members, dealing with depression, and preparing for the hurricane in the middle of a pandemic. The podcast features interviews with Red Cross experts and volunteers, and I have truly learned a lot about COVID preparedness from producing these episodes. I also felt that, by editing and publishing this insightful and helpful information, I could really impact the world.
What inspired you to join the Red Cross?
I was born and grew up in China, and since I was in middle school, I have been engaged with various volunteer activities, from delivering food to the elderly to teaching English in underprivileged schools. The reason why I applied for Social Media Intern specifically was that in this role, I believed I can utilize what I have learned in school (I'm a Media and Communication major) and help communicate the Red Cross mission and stories with the power of digital communications.
This is the Long Island Chapter’s most prestigious award and is presented annually to a volunteer who most demonstrates commitment, motivation and the quality of all-around performance in American Red Cross Activities. It is given in memory of Mr. Henry P. Davison and his personal achievement as founder of the League of Red Cross Societies in 1919, and in recognition of Mrs. Henry P. Davison, the first Chair of the Nassau County Chapter, 1917-1944, and Honorary Chair until her death in 1962.
Nominator: PJ Tedeschi, LI Disaster Mental Health Team Leader
Amy Belfiore began her service as a Long Island Disaster Mental Health volunteer in 2012. Since that time her commitment and leadership have been evident by the multiple roles, she has taken on within LI Disaster Mental Health.
On a local level, Amy is someone who has earned the respect and confidence of her peers and supervisors. On a National level Amy became of a member of the National Pre-Assignment Health Questionnaire Reviewer Team. In this role she speaks with volunteers who are seeking to deploy in the COVID environment to ensure that they have a successful deployment.
Amy was also asked to be Volunteer Support Liaison (VSL) within LI DMH when this program was initially formed. The VSL’s mentor new volunteers, assist them as they complete the steps to receive a GAP and ID, maintain engagement and disseminate information and updates from the LI DMH Lead. Amy is a strong advocate for her volunteers when the need arises. The VSL’s play a critical role in maintaining a connection with our volunteers.
Amy’s commitment to our Long Island communities is evident by the many roles she has taken on within LI DMH. She is committed, motivated and delivers quality services to our residents and volunteers. She is a true example of the Red Cross mission and fundamental principles and should be honored for her efforts!
This award is presented to a Red Cross High School Club that has made a significant humanitarian contribution to the local, national, or international community in support of the American Red Cross.
Nominator: Samantha Vickers-Hymowitz, Civic Corps Member, Volunteer Services
The Bethpage Red Cross Club has been incredible this past year! The club has been acting as a community-based club and has gotten incredible support throughout their local community and school through hard work, perseverance, and a positive attitude.
During their 2020-2021 academic year, the club hosted their "Halloween in the Halls" event where local community members dress up in their Halloween costumes while club members educated both children and adults about natural disasters prone to the NY area. Later that year, the club held a Battle of the Bands fundraiser and raised $1,000 for the American Red Cross! Additionally, the club took advantage of local opportunities by tabling at the town's fair and flawlessly transitioned to a virtual club setting once COVID-19 struck our nation.
The Bethpage Red Cross Club has done an amazing job and we can't wait to see what they accomplish this year!
This award is given to volunteers, in any line of service, who show a strong, ongoing commitment and dedication to the responsibilities of their volunteer position. These volunteers are known for defining and meeting clear objectives, delivering on our mission, and consistent and reliable service. They 'keep the pace' and inspire others to do the same as their actions exemplify the values of our organization.
Nominator: DJ Rosenthal, Disaster Workforce Engagement Manager
When you first meet Edras Hidalgo, it is hard to miss that genuine earnest spirit that he has. His knowledge of a second language was a welcome help at 3:00 am in the morning when a large family fire had occurred. He was eager to learn and studied to become a core capability volunteer. His multiple responses soon led him to branch out to deploy to Texas where he served so many affected by the hurricane. Edras will make himself available whenever possible as a team player and has served on many missions. He is a captain on a DAT team and is always eager to serve others. We applaud him on all the work he has done.
We asked Edras a few questions about his experience.
Can you tell us about an experience that deeply affected you while volunteering?
I responded to a fire at the basement apartment of a single mother and her young boy. The apartment was habitable but covered in soot and smoke. I wanted to help her clean but due to the COVID restrictions in place I couldn't even physically hand her the aid funds. It was difficult to not be able to help her. She had to sleep in the dirty room until she was healed enough from her burns to clean the walls.
What inspired you to join the Red Cross?
My mother and father always helped others with compassion and fairness. I find that the Red Cross shares those values.
What is one thing that you enjoy the most about your volunteer work?
Seeing how people can experience hope and encouragement when I provide Red Cross resources with love and compassion.
Anything else you’d like to share about your Red Cross volunteer experience?
Red Cross always challenges me to expand my skill sets through the diversity of the problems we are tasked with. There is always the opportunity to learn from a fellow responder who has had different experiences.
The Clara Barton Award for Meritorious Volunteer Leadership is awarded to a volunteer who has served in several leadership positions held over a period of years and whose has demonstrated compassionate service and extraordinary achievements in various activities, initiatives or projects that have greatly benefited our community or organization. This volunteer embodies the pioneering leadership qualities of our founder and president, Clara Barton.
The recipient of this award has quantifiable achievements in leading and managing multiple volunteer teams, delivering on organizational goals and using their interpersonal savvy to build professional relationships that benefit our volunteers, staff and clients. This volunteer demonstrates the highest level of managerial effectiveness across multiple disciplines and models the highest standards of honesty and integrity.
Nominator: PJ Tedeschi, Disaster Mental Health Leader
Dr. Thomas Hlenski began his service as a Long Island Disaster Mental Health volunteer in 2015 and moved up the ranks to become DMH Lead of Long Island and most recently DMH Regional Program Lead. Anyone who knows Tom is aware of his drive and work ethic. He demonstrates managerial effectiveness with multiple entities and demonstrates compassion, integrity, commitment, and honesty in everything he does. His multiple achievements and innovative leadership have benefitted the Red Cross and the communities we serve on Long Island.
Nationally, Tom has deployed a dozen times in his 15 years of service. He has a natural ability to find innovative ways to meet a need. On one of his deployments he worked with therapy dogs in the community which resulted in more organic contacts. Understanding how this put people more at ease and therefore easier to engage has led to working on establishing such a collaboration on Long Island.
Locally, Tom has developed a solid, well-structured LI DMH team. His vision and forethought enabled him to establish a structure that provides efficient and effective mental health services for our residents, volunteers, and staff. He organized and mobilized the Volunteer Support Liaison Program, he established the Rapid Response Team, and the Call Team continues to be a source of support for our volunteers, staff and community members that are impacted by fires, fatal accidents, etc.
We asked Thomas a few questions about his experience.
Can you tell us about an experience that deeply affected you while volunteering?
Every DR had significance and lasting impact. My first deployment as volunteer was to Florida in 2002. I worked in a shelter and transitioned to an Outreach Team. The devastation was striking. The senseless killings in Orlando/Pulse and the communities collective grieving was unforgettable. The death in the Vegas/Shooting incident was numbing.
The emotional toll on the first responders some of whom were rookies in training at the Schoharie NY/Limo Crash was profound. However, I often tell the story of the site visit with the families of the Colgan FLT 3407 crash when I teach the DMH fundamentals class.
On the bus ride to the site with family members it was completely silent except for the heavy breathing and the feel of your heart beating.
The intensity was almost unbearable. Upon arrival some people were vomiting as they departed from the bus and near the crash site where the rear of the plane was sticking out of the ground flocks of people were huddled around various spiritual care persons praying and mourning. I will never forget the first person to come towards crying and seeking comfort, it was one of the DMH leads on the job.
Anything else you’d like to share about your Red Cross volunteer experience?
The friendships I have made on this journey with the RC are priceless.
This award recognizes any volunteer who has demonstrated imaginative and extraordinary achievements to meet the preparedness, response or recovery goals of our region and the disaster-related needs of individuals and communities. This volunteer is an exemplary Disaster Specialist who is client-focused and acts with integrity, dedication and perseverance.
Nominator: Jean-Thomas Candio, Regional Logistics Manager
Anthony has a long and distinguished career touching many different aspects of the Logistics division. He has performed many Logistics positions simultaneously and worked indefatigably, managing impeccably with his usual determination and willingness to get to ‘Yes’. Anthony has taken on both formal and informal leadership positions. His commitment and his personal focus on continuous improvement makes him a strong choice for this award.
We asked Anthony a few questions about his experience.
Can you tell us about an experience that deeply affected you while volunteering?
When I responded with the ERV to the fatal train crash in Westbury LI. It made me realize just how quick life can end and changed for others. I still get nervous when I’m stopped at a railroad crossing.
What inspired you to join the Red Cross?
The work that the Red Cross was doing in Puerto Rico following Hurricane Maria.
This award is given to volunteers, in any line of service, who show a strong, ongoing commitment and dedication to the responsibilities of their volunteer position. These volunteers are known for defining and meeting clear objectives, delivering on our mission, and consistent and reliable service. They 'keep the pace' and inspire others to do the same as their actions exemplify the values of our organization.
Nominator: David was recognized by several of her peers and managers.
We asked David a few questions about his experience.
Can you tell us about an experience that deeply affected you while volunteering?
Seeing folks lose everything in a house fire!
How has your volunteer work changed since COVID-19?
I still fill my duty as a DAT Captain, but I miss installing fire alarms in people’s homes.
What inspired you to join the Red Cross?
My long-time friend Sal Montoro.
What is one thing that you enjoy the most about your volunteer work?
There is no better feeling then helping someone in need!
This award recognizes a proven leader who has demonstrated skill in meeting the emotional needs of individuals, families, and communities affected by disasters. Their efforts have resulted in more effective delivery of mental health services to disaster clients and/or has encouraged cooperative and collaborative relationships with community or local government agencies, resulting in more efficient, timely and cooperative response.
Nominator: PJ Tedeschi, Disaster Mental Health Leader
Douglas McNally, J.D., L.M.S.W is consistently one of the first to volunteer when the need arises both locally and nationally. His critical thinking and leadership skills are evident in every task. On a local level, Doug quickly became someone who was available for local calls and eager to serve. On a National level Doug recently returned from his 4th deployment- the LA hurricane. Doug has earned the respect of his colleagues on both a local and national level. He has integrity, compassion and is a skilled clinician. He embodies the Red Cross mission and Fundamental Principles the Global Red Cross and Red Crescent Network.
We asked Doug a few questions about his experience.
Can you tell us about an experience that deeply affected you while volunteering?
I've deployed nationally to fire, floods and a hurricane and locally to a tragic apartment complex fire. Each profoundly impacted me in a very positive way.
What inspired you to join the Red Cross?
A desire to serve and the Red Cross mission.
What is one thing that you enjoy the most about your volunteer work?
Helping others and learning about myself.
This award recognizes a volunteer who has sustained superior and outstanding leadership in their role for a minimum of 2 years and demonstrated the highest degree of collaboration, broad strategic thinking and inspiring others toward delivering on our mission.
This volunteer is known for cultivating innovation to find and champion the best creative ideas and solutions and move them into implementation as well as meeting increasingly challenging responsibilities while taking an active role in developing others toward leadership. Their award embodies the visionary leadership of Henry Dunant, the founder of the Red Cross movement.
Nominator: Paul Nulty, Disaster Cycle Services Leadership Volunteer
This award recognizes a volunteer who has sustained superior and outstanding leadership in their role for a minimum of 2 years and demonstrated the highest degree of collaboration, broad strategic thinking and inspiring others toward delivering on our mission.
This volunteer is known for cultivating innovation to find and champion the best creative ideas and solutions and move them into implementation as well as meeting increasingly challenging responsibilities while taking an active role in developing others toward leadership. Their award embodies the visionary leadership of Henry Dunant, the founder of the Red Cross movement.
We asked Gary a few questions about his experience.
Can you tell us about an experience that deeply affected you while volunteering?
Upon entering a client’s home to install smoke alarms my team noticed a strong odor of Natural Gas in home. We immediately evacuated client’s family and called Fire Dept who responded and found a leak in the Natural Gas pipe leading to Hot Water heater. Client was very grateful that took swift action and saved their lives.
Describe your volunteer activities before COVID-19?
Active Home Fire Campaign Volunteer installing Smoke Detectors across Long Island. Responding to DAT calls 5 days a week across Suffolk County. Participated in Many Logistics projects on weekly basis. I logged over 2,000 Red Cross Volunteer Hours.
What is one thing that you enjoy the most about your volunteer work?
Helping people on the worst day of their lives!
The Disaster Preparedness award recognizes a volunteer who has provided excellent service in the Community Preparedness programs, Home Fire, The Pillowcase Project, Citizen Preparedness Corps, and/or Community Preparedness Education. This award recognizes an individual for his/her passion, dedication, and consistent engagement in saving lives. This exceptional volunteer has demonstrated leadership in their role and has regularly and consistently participated in activities such as daily operations, and community outreach.
Nominator: Jason Lyons, Individual and Community Preparedness Manager
Brittney's Red Cross Journey begins in a melancholy tone, with the loss of her family home in Babylon, Long Island. The Red Cross Response Team responded to this disaster. This visit turned things around for Brittney and her family, and inspired Brittney to join the Red Cross as a volunteer soon after.
Brittney now volunteers in the Community Preparedness unit and shares the word about the great work that the Red Cross does with- as she puts it- "everyone she gets a chance to share it with". When Brittney serves, she uses her case to demonstrate to the public the relevance of the story we tell about Preparedness.
This award recognizes a volunteer who has demonstrated exemplary leadership potential for a minimum of 12 months. As an Emerging Leader, they partner with others to get the work done and credit others for their contributions and accomplishments. They are viewed as a strong role model gaining the trust and support of others and encouraging their peers to reach toward leadership.
Nominator: Steven Scheer, Disaster Action Team Member
Eileen goes above and beyond her leadership skills. She is always is available to teach others and help others achieve their goals. Eileen is a great example of a Leader. She knows when to get involved and always works with others. She is a Team Player and never quits.
We asked Eileen a few questions about her experience.
Can you tell us about an experience that deeply affected you while volunteering?
I was recently deployed to LA. for Hurricane Laura in Feeding. My partner and I were delivering food to rural area's at local Fire Depts. where community volunteers would help feed their communities. When we would arrive people would line up for food to feed their families, to see that is in one sense is so heartbreaking, but in another I was so grateful I was there. Knowing my partner and I helped bring close to 4500 meals in 9 days to people with no other way to get food made me proud to be part of the American Red Cross. It was difficult to leave knowing the need was still so great. I will deploy again.
What inspired you to join the Red Cross?
I have been looking for a way to volunteer in a meaningful way since my kids have grown and moved on in their lives. The Red Cross was so present during the aftermath of Sandy, I was excited to become a responder that would be there when people were in that kind of need.
Anything else you’d like to share about your Red Cross volunteer experience?
The American Red Cross has far exceeded the expectations I had when I first Joined, the training I have received has made me confident and allowed me to keep expanding my role here and being able to help in many different ways and I love that!
The Good Neighbor Award is presented to a community or faith-based organization who has made a significant humanitarian contribution to the American Red Cross. This organization has gone above and beyond to support the work of the American Red Cross by either organizing events, providing goods and services, or effectively fulfilling the needs of the organization and/or our volunteers and staff.
Nominator: Sal Montoro, LI Disaster Cycle Services Leader
At the start of the shutdown for COVID in March, Matthew decided to help the Red Cross by keeping his restaurant kitchen open. He decided to do this so that Nassau & Suffolk Counties would be able to feed people in case of a large disaster. At a huge cost to himself, He kept 388 Restaurant kitchen staff on the payroll even though no food was being sold. This continued for several weeks until he finally decided to sell food "to-go" to help with the cost.
He also developed a feeding plan that would be able to feed thousands of Long Islanders within 36 hours of a disaster by joining forces with catering halls across Long Island. As no outside Red Cross members could travel at that time, the Red Cross was tasked with taking care of our own. Matthews caring and generosity was remarkable and knowing we had feeding taken care of was a great relief.
This award recognizes a proven leader who has demonstrated skill in meeting the disaster-aggravated health needs of individuals, families, and communities. Their efforts have resulted in more effective delivery of health services to disaster clients and/or has encouraged cooperative and collaborative relationships with community or local government agencies, resulting in more efficient, timely and cooperative response.
Nominator: DJ Rosenthal, Disaster Workforce Engagement Manager
Margaret has been with us for 12 years and in that time, she’s been eager to step up and help in any way she can. So much in fact that she has 15 volunteer positions that she devotes her time to. She has been instrumental the preparation of supplies for an activation, in the training of health service professionals and in responding to the needs of clients from local fires. In addition to responding locally, Margaret has been deployed to over a dozen Disaster relief Operations. Margaret is truly an asset to the American Red Cross.
We asked Margaret a few questions about her experience.
Can you tell us about an experience that deeply affected you while volunteering?
How devastated the clients affected by Hurricane Michael were, and how much they appreciated the patience and kindness of the ARC Volunteers who helped them go through their loss and grief.
What inspired you to join the Red Cross?
I was referred by a friend. I have been involved in volunteering internationally and Nationally most of my adult life with helping people in need. DJ Rosenthal who works tirelessly has been instrumental with me staying with Red Cross.
Anything else you’d like to share about your Red Cross volunteer experience?
I just love the Red Cross and its Mission and Values and to work side by side with volunteers and staff who give of their time so generously and selflessly.
This award is given to volunteers, in any line of service, who show a strong, ongoing commitment and dedication to the responsibilities of their volunteer position. These volunteers are known for defining and meeting clear objectives, delivering on our mission, and consistent and reliable service. They 'keep the pace' and inspire others to do the same as their actions exemplify the values of our organization.
Nominator: Multiple Nominators
We asked Celia a few questions about her experience.
Can you tell us about an experience that deeply affected you while volunteering?
Our DAT team recently received a call to respond to a trailer fire in Brookhaven. I thought they were at a campground; they were parked in a public lot. Both adults lost their jobs and their home due to COVID. They were living in an old trailer in a parking lot, and it caught fire. They had nothing, including no hope. Edras Hidalgo responded and gave them immediate assistance, and then casework worked to get the glasses vouchers, food, medication, and mental health services. I can't imagine what would have happened to this family if the Red Cross didn't respond.
How has your volunteer work changed since COVID-19?
I am primarily virtual. I am volunteering more hours than ever since so many staff and volunteers are deployed. Many new DAT volunteers need mentoring, and guidance while their team members are deployed. I have been covering for Vito while he is deployed as well. Hundreds of volunteer hours some months.
What is one thing that you enjoy the most about your volunteer work?
I enjoy the camaraderie of staff and volunteers, even in our darkest of moments. The teamwork, compassion, and love!
Anything else you’d like to share about your Red Cross volunteer experience?
I volunteer for many organizations, but the Red Cross, by far, is the one organization that makes me feel that I am truly making an immediate difference in clients lives.
This award recognizes a volunteer who has sustained superior and outstanding leadership in their role for a minimum of 2 years and demonstrated the highest degree of collaboration, broad strategic thinking and inspiring others toward delivering on our mission. This volunteer cultivates innovation to find and champion the best creative ideas and solutions and move them into implementation as well as cultivating others toward leadership. Their award embodies the visionary leadership of Henry Dunant, the founder of the Red Cross movement.
Nominator: Mary Davis, Disaster Cycle Services Leadership Volunteer, Disaster Action Team Supervisor/Leader
In her four years with Red Cross, Lit Anderson has had many roles: Shelter Supervisor, DAT Supervisor, Preparedness Educator, and ERV driver. In 2017, she noticed that Workforce Engagement activities were relatively unknown and yet critical to making all the other activities run smooth. With support and guidance from Mary Ellen Douglas, Disaster Workforce Engagement Manager, Lit got to work. She zeroed in on systemizing task training, allocating jobs, and building a supportive group culture. She increased awareness of this activity and made it a magnet.
Under Lit’s leadership, Workforce Engagement has also become an incubator for leaders, too, as she is quick to identify skills and find avenues to apply those talents. She inspires people to collaborate on projects big and small, supporting them as they scale the learning curve. This visionary approach has resulted in three Regional Program Leads from the MNYN DWE team.
In the past year, Lit concentrated on the GNY volunteer onboarding experience, from the interview to orientations to materials to presentations. As a business owner with 66 employees in her outside-of-Red Cross life, Lit understood the key elements of a successful volunteer launch. She spent months interviewing volunteer managers in all three chapters to learn their needs and best practices so that a regional approach could be developed. The upshot: a comprehensive onboarding operation.
She is a game changing leader for both the Metro NY North Chapter, as well as the Greater NY Region.
We asked Lit a few questions about her experience.
Can you tell us about an experience that deeply affected you while volunteering?
There are countless stories of clients that have impacted me over the years. However, the story I would like to share has to do with the Red Cross. On my first deployment, I went to the Carolinas a couple of years ago. As many of you are aware, a volunteer experiences many things at once on deployment--first, the physical impact of the disaster, secondly, the trauma, sadness and/or shock by the people affected and thirdly, working together with other Red Cross volunteers from around the country. As I assimilated these things by myself, out of the blue, I received a phone call from a Red Cross Volunteer from Mental Health Services checking in on me. I will never forget the kindness in her voice and knowing if I needed assistance, she would be there for me. It’s awesome to know that the Red Cross as an organization, takes care of us volunteers as well as its clients.
What is one thing that you enjoy the most about your volunteer work?
Actually....everything. I love that whatever activity or skill you have, there is a job that you can do at the Red Cross. I love the volunteers and adore the staff. I am in awe at the dedication of the paid staff at the Red Cross. They work tirelessly...so impressive.
This award recognizes a volunteer who has demonstrated exemplary leadership potential for a minimum of 12 months. As an Emerging Leader, they partner with others to get the work done and credit others for their contributions and accomplishments. They are viewed as a strong role model gaining the trust and support of others and encouraging their peers to reach toward leadership.
Nominator: Maritza Espinoza, Senior Disaster Program Manager
John Angulat stands out amongst many. He is a strategic thinker, a decision maker, inspires others, engages and influences his colleagues. He often works hand in hand with DAT Coordinator to help foster team development. He has been extremely instrumental in helping implement process and changes in Metro New York North. John is driven, motivated and truly believes and stands behind the Red Cross Mission. He is a force to reckon with. He is quickly emerging as a true leader and someone whose input is truly respected by his colleagues as well as staff.
We asked John a few questions about his experience.
Can you tell us about an experience that deeply affected you while volunteering?
I always try to offer a genuine heartfelt hug to all the clients I work with. For me it's an act of compassion that's not tied to shelter, food, or funds. It just needs to be done.
While walking back to my vehicle after a rather long and grueling late-night response, I passed a large group of onlookers. I was startled to hear clapping, then realized it was for me. What made it unforgettable was one individual who stepped out of the group to block my way. Silently, she extended her arms and offered ME a hug.
I will never forget that feeling.
What inspired you to join the Red Cross?
Over the years I had volunteered on one-off efforts with a variety of organizations. I had answered call for DAT trainees that was posted on the Volunteer NY website.
The rest, as they say, is history.
Anything else you’d like to share about your Red Cross volunteer experience?
The greatest bunch of people I have ever had the pleasure of knowing.
The Clara Barton Award for Meritorious Volunteer Leadership is awarded to a volunteer who has served in several leadership positions held over a period of years and whose has demonstrated compassionate service and extraordinary achievements in various activities, initiatives or projects that have greatly benefited our community or organization. This volunteer embodies the pioneering leadership qualities of our founder and president, Clara Barton.
The recipient of this award has quantifiable achievements in leading and managing multiple volunteer teams, delivering on organizational goals and using their interpersonal savvy to build professional relationships that benefit our volunteers, staff and clients. This volunteer demonstrates the highest level of managerial effectiveness across multiple disciplines and models the highest standards of honesty and integrity.
Nominator: Maritza Espinoza, Senior Disaster Program
Diane Calesso is a major asset to the Red Cross. She is a person of integrity, accountability, empathy, humility, resilience, vision, influence, and positivity. She is also a tremendous leader and is one of the few volunteers chosen to cover the Manager on Call role, which speaks volumes. She supervises, trains and engages duty officers.
As a team player she works with everyone including caseworkers, mental health, health services, logs, and mass care. She is an effective communicator and maintains an infectious enthusiasm for her work. She is a quick study and flexible, therefore being able to excel in unfamiliar circumstances.
Diane is also extremely well rounded in the Red Cross and always seeks to improve her skill sets in her various roles. She works with NSS, is a Mass Care coordinator, a part of the EMAT team, and is highly recognized by government partners as a key person during major events. She steps in to help the OPs team as much as she can and is willing to do any type of work in times of need.
This award is given to volunteers, in any line of service, who show a strong, ongoing commitment and dedication to the responsibilities of their volunteer position. These volunteers are known for defining and meeting clear objectives, delivering on our mission, and consistent and reliable service. They 'keep the pace' and inspire others to do the same as their actions exemplify the values of our organization.
Nominator: Maritza Espinoza, Senior Disaster Program Manager
Rosemarie is kind, pleasant, always willing to lend a helping hand. She provides support for all activities that need assistance with projects large and small. She will take on all the tedious tasks without question and always with a smile. She never seeks or expects recognition. She is passionate about the Red Cross and an essential member of the team. Many do not realize how much work is done behind the curtain in Response, but Rosemarie plays a major role in the success of the chapter. We couldn't do it without her.
We asked Rosemarie a few questions about her experience.
Can you tell us about an experience that deeply affected you while volunteering?
I did not have an experience that affected me deeply.
How has your volunteer work changed since COVID-19?
My volunteer hours have been greatly reduced since working from home due to insufficient access to files and computer.
What inspired you to join the Red Cross?
Lost my paid job and retired.
What is one thing that you enjoy the most about your volunteer work?
· People
· Creating forms
· Preparing spreadsheets
Anything else you’d like to share about your Red Cross volunteer experience?
My volunteer work at the Red Cross made me feel useful. I enjoy being of help.
The award recognizes a volunteer who demonstrates an unwavering commitment to excellence in providing home comforts and critical services to members of the military, veterans and their families. This volunteer exemplifies the ethos of an organization that was ‘born on the battlefield’ and is dedicated to improving the lives of those who serve our nation.
Nominator: Andrew Sindell, Senior Recruitment Specialist
I have had the privilege of working closely with Gayle since she began her time with the Red Cross back in 2013 as a Biomed and Keller Hospital Volunteer. Starting in 2015 she became the committee chair for the Red Cross at West Point and has done amazing work since she started, far surpassing the work of any of her Committee Chair predecessors.
Currently there are 193 volunteers at West Point that Gayle helps to manage which include the Pet Therapy Program, Keller Hospital (Front Desk and Medical Support Team) as well as all the blood drive volunteers which she manages directly. No detail goes unnoticed with Gayle as a true leader at West Point, she always has an amazing smile on her face and is always a joy to be around while making new volunteers feel very special and welcome and longtime volunteers to feel valued.
We asked Gail a few questions about her experience.
Can you tell us about an experience that deeply affected you while volunteering?
The experiences that have affected me the most have been working with Cadets at the blood drives. I have had several young cadets who had never donated blood before that I have walked through the process and kept the distracted during the donation process. These individuals were able to successfully donate and were not hesitant to return and donate at future drives. The appreciation from these young men and women is all the reward that is needed.
What inspired you to join the Red Cross?
I first saw a need to volunteer with Red Cross when our family was living in West Berlin from 1978-1981. There was a real need for assistance in the military hospital and it was very rewarding. When I retired from Federal civilian service in January 2013, there was no doubt in my mind that some of my free time would be spent volunteering with the Red Cross as a result of that experience in West Berlin.
This award is given to volunteers, in any line of service, who show a strong, ongoing commitment and dedication to the responsibilities of their volunteer position. These volunteers are known for defining and meeting clear objectives, delivering on our mission, and consistent and reliable service. They 'keep the pace' and inspire others to do the same as their actions exemplify the values of our organization.
Nominator: Maritza Espinoza, Senior Disaster Program Manager
Richard is driven. He seeks to accomplish everything he sets out to do. He is consistent and reliable. Richard shares ideas and isn't afraid to embark on new projects and opportunities. He is well liked and well respected by others. He has a great understanding on how Red Cross operates and has been the lead on several projects and initiatives. He is collaborative, an effective communicator and a great advocate of people. Richard shows commitment and dedication to the Red Cross Mission and is one of those volunteers that truly makes a difference in the lives of others.
We asked Richard a few questions about his experience.
Can you tell us about an experience that deeply affected you while volunteering?
It was during my deployments that I realized the tremendous loss that one experiences during a disaster and how the smallest amount of kindness gave solace to those less fortunate.
How has your volunteer work changed since COVID-19?
More involved in the participation of projects with local partners that are providing a different type of assistance to the general public impacted by COVID-19.
What inspired you to join the Red Cross?
Seeing the devastation of natural disasters and how it severely impacted people lives on tv. The amount of loss, emotionally and physically of families, made me realize how fortunate I was and that I could make a difference regardless of how small the contribution.
Anything else you’d like to share about your Red Cross volunteer experience?
The Red Cross experience gives me a sense of accomplishment knowing that my small contribution made a huge difference to someone.
This award is given to volunteers, in any line of service, who show a strong, ongoing commitment and dedication to the responsibilities of their volunteer position. These volunteers are known for defining and meeting clear objectives, delivering on our mission, and consistent and reliable service. They 'keep the pace' and inspire others to do the same as their actions exemplify the values of our organization.
Nominator: Maritza Espinoza, Senior Disaster Program Manager
Felicia is an amazing volunteer. She is well versed in Red Cross and helps every chance she can whether it's local or regional. She is consistent in her commitment to ensure that things run smoothly in casework and imparts her knowledge in Health Services when needed. Felicia inspires many and has made an impact in the Red Cross. A trendsetter she is!
We asked Felicia a few questions about her experience.
Can you tell us about an experience that deeply affected you while volunteering?
There are so many experiences that have had an impact on my life. One was about a woman and her child who was a victim of domestic violence. Her ex-partner tried to burn the apartment building she was living in. I was part of the incredible team that was able to find a domestic violence shelter for her and her child. I learned so much on her journey.
What inspired you to join the Red Cross?
I originally joined when I was in my early twenties and worked closely with my mentor, Gene Malkis. I left to go to school to become a Nurse. I volunteered primarily in teaching CPR, First Aid, Pet First Aid and the Babysitting Workshop. Then I left and returned to school to get become a Nurse. I returned almost 12 years ago and here I am. I am doing what I love to do and that is helping people.
What is one thing that you enjoy the most about your volunteer work?
I love my fellow volunteers and to me they are my second family.
The Disaster Preparedness award recognizes a volunteer who has provided excellent service in the Community Preparedness programs, Home Fire, The Pillowcase Project, Citizen Preparedness Corps, and/or Community Preparedness Education. This award recognizes an individual for his/her passion, dedication, and consistent engagement in saving lives. This exceptional volunteer has demonstrated leadership in their role and has regularly and consistently participated in activities such as daily operations, and community outreach.
Nominator: Stephanie Dunn Ashley, CEO, Metro NY North
Longtime volunteer and organizer of the June SAFETY TOWN summer program for children, Esme Ingledew, should be commended for her outside the box efforts in changing our in-person summer program to a virtual one.
This yearly summer program hosts over 400 children in four week-long sessions, and with CV-19, this event had to be cancelled in person.
Esme worked with me to help register and connect each of the families to offer them the experience virtually. She provided communications with lists and emails of all who registered, she assisted me with the connection to each of the safety groups we use for the program...Police, Fire, Animal Control and EMS departments in town, plus the school bus company. Each of these groups provided the students with a great experience, one that showcase our commitment to community preparedness. In addition, Esme maintained the lists of all the families that added on, cancelled out, requested refunds and processed changes with finance. It was a big task, and yet she did so with ease, confidence and showed a team commitment to our young participants (4 or 5 years old) and their families.
Without her knowledge and help, we would not have been able to offer the program to over 100 children all who even managed to safely collect a brand-new bike helmet and activity books from ARC, the Police, Fire, and EMS. This was a rapid decision and happened just at the early stages of shutdown. The time it took to do this was all in less than a month. Bravo to Esme!
The Rising Star award is given to volunteers who not only demonstrate a consistent commitment to their volunteer role but also quick growth toward increased levels of responsibility, levels of leadership and sphere of impact. These volunteers are on the cusp of a formal leadership role. This award is giving to rising leaders under the 1-year mark.
Nominator: Maritza Espinoza, Senior Disaster Program Manager
When I think of Marty the following words come to mind: dynamic, inspiring, compassionate, strong work ethic, trustworthy, problem-solver, effective, influential, a great leader in every sense of the word. Marty came in as a Home Fire volunteer and quickly rose to the level of lead.
His vast experience working with other companies enabled him to build strong partnerships in the program which was well underway before the COVID Pandemic put a stop to it all. He has since joined the ranks of duty officer which he has quickly mastered in a short span of time.
Recognized for his ability to strategize, he was invited to be part of the RC Care Regional Rollout Team. He is a team player and supports everyone and anywhere there is a gap. He also joined the ranks of logistics proving once again to be a major asset for the Red Cross, conducting much needed work in the areas of surveys, contracts, and wherever else he may be needed. He is organized, a great coordinator and an effective planner.
Marty undoubtedly can connect and inspire others wherever he goes. He is a true leader in his own right.
We asked Marty a few questions about his experience.
Can you tell us about an experience that deeply affected you while volunteering?
I was on a fire scene and received a call that a close friend’s house burned down, and I was then called to that scene- that event made the work that we do in support of the community even more meaningful. That experience underscored on a very personal level the importance of the work that we do to provide comfort and support to the community.
What inspired you to join the Red Cross?
I have always participated in various volunteer activities. I had been involved with organizing a blood drive and upon my retirement, I asked the Red Cross lead about volunteer opportunities. I thought that I would be helping at blood drives. I was directed to Andrew and Mary and through the interview process learned about all the Volunteer opportunities at the Red Cross. All the opportunities sounded great and so rewarding.
What is one thing that you enjoy the most about your volunteer work?
I enjoy the feeling of accomplishment and personal satisfaction that I get in helping others and I so enjoy the people that I work with at the Red Cross. Everyone has been terrific.
This award recognizes any volunteer who has demonstrated imaginative and extraordinary achievements to meet the preparedness, response or recovery goals of our region and the disaster-related needs of individuals and communities. This volunteer is an exemplary Disaster Specialist who is client-focused and acts with integrity, dedication and perseverance. They are a transparent guardian of the public trust and honor our promises leading to exceptional service delivery.
Nominator: Maritza Espinoza, Senior Disaster Program Manager
John Keeler is an extremely dedicated volunteer. He is client-focused, always making sure that the needs of the clients are addressed. He works hard and works steady. He is a person of high integrity. He is always aware of the donor dollar and keeping in line with the mission of the Red Cross. His dedication and perseverance have contributed to his development as a leader. He never backs down. He will handle any situation no matter what. I could not be prouder and am Looking forward to seeing continued growth in his leadership. He is so deserving of this award. He is soft spoken, kind, wise and someone to keep an eye on.
We asked John a few questions about his experience.
Can you tell us about an experience that deeply affected you while volunteering?
For me it's really a continuing story. Knowing that you've part of a team that helps other people at one of the worst moments of their lives, often with only the clothes on their back, due to a fire, etc. With all the turmoil that surrounds us right now, it feels great to know that you’re doing something to help make the world a better place.
What inspired you to join the Red Cross?
I was getting off in the basement of the World Trade Center on 9/11 just as the first plane hit the tower. You could hear the vibration of the building steal five floors below street level. When I got out of the building I went across the street and looked up. I saw the top third of the North tower covered in smoke. I thought to myself 'How lucky am I?' As time passed, I knew I wanted to do something to give back for being spared. The Red Cross was the obvious choice.
How has your volunteer work changed since COVID-19?
Since Covid-19 responses are somewhat more complex with more moving parts. That said, the Metro North DAT team has adapted and just keeps going. I'm honored just to be a part of the team.
This award recognizes a proven leader who has demonstrated skill in meeting the emotional needs of individuals, families, and communities affected by disasters. Their efforts have resulted in more effective delivery of mental health services to disaster clients and have encouraged cooperative and collaborative relationships with community or local government agencies resulting in a more compassionate response to the needs of clients.
Nominator: Maritza Espinoza, Senior Disaster Program Manager, Metro New York North
Linda Latona was instrumental in the development and implementation of an updated Links Program. As a coordinator she has had a hand in making sure everyone is supported during this COVID Pandemic. She is motivated, dedicated and hard-working while being innovative in her thinking. She leads by example communicating effectively, demonstrating integrity and empowering others. She is a calming voice to so many. Her skills and her impact in the Red Cross are worthy of recognition.
We asked Linda a few questions about her experience.
Can you tell us about an experience that deeply affected you while volunteering?
I am always profoundly moved each time I respond to a local fire event. The reception centers or local shelters allow us to support so many people during a difficult moment in their lives. The Red Cross volunteers in all disciplines are so giving and present with the clients. I am privileged to work alongside them.
How has your volunteer work changed since COVID-19?
My DMH role has more demanding, both in time and emotional resources. I coordinate the Chapter Links Program. This year’s deployments have been more stressful because of COVID and other factors. Additionally, our local fire response clients Are having exacerbated challenges due to COVID and displacement. My volunteer hours have significantly increased since March 2020.
What is one thing that you enjoy the most about your volunteer work?
There are too many to choose. I guess it would be the opportunity to a part of something bigger than myself. There is an amazing energy when we respond as a team and organize a reception center or shelter. I am one hand in a chain of many supporting clients.
Katherine Knapp was an exceptional Greenwich Red Cross staff member, serving the chapter for many years along with her sister, Ruth. Kathy, as administrative assistant to the executive director (or Chapter Manager as he/she was sometimes called), was an especially warm and welcoming presence for volunteers. She was everyone’s favorite who knew the answers to your questions and never failed to praise you for your volunteer service, no matter how menial or unrecognized.
Upon her retirement, the Chapter created this award to honor the spirit of Kathy's long and selfless service. It was designed to be an annual award given to a volunteer who demonstrated long service to the Chapter, performing essential work with excellence, but without fanfare or recognition. In time, it came to represent the highest local honor the chapter could confer on a volunteer—as opposed to a donor, employee, or volunteer who had achieved recognition in other ways such as title, publicity, or other honors.
Nominator: Mary Davis, Disaster Action Team Leader
Linda & Brian McMullan are perfect candidates for MNYN’s Katherine Knapp Award, the highest local honor a chapter can confer upon a Volunteer. It was designed to be an annual award given to a volunteer who demonstrates long and selfless service to the Chapter, performing essential work with excellence, but without fanfare or recognition. One of our most Dynamic Red Cross Duos, Linda & Brian have provided countless hours of compassionate service through the years.
They are incredibly active DAT Responders, day & night, whether they were on the schedule or not. They have deployed together as a team- their most recent deployment started out as a Disaster Assessment assignment, but when work dried up, they “Gumbyed” from Louisiana over to Florida to add Kitchen Management to their repertoire, helping to spin a kitchen up and then help close it down a week later. That’s flexibility!
Linda’s Red Cross journey began in November of 2001 with Brian joining her a bit later. Linda has taken on the role of the Lead for the Rockland County DAT Team, and has been an incredible ambassador linking with partnering organizations, most recently on the Board of the newly formed Rockland County VOAD. I can’t count the number of times Brian has said yes to standing up shelters for Multi-Family Fires, gas explosions, mudslides, etc. Brian has become the most coveted Shelter Supervisor in the GNY Region, managing some very delicate situations with grace and kindness.
To top it all off, they’re kind, funny, adorable and humble, despite their endless list of accomplishments and good works, supporting other Volunteers, paid staff and most importantly, our clients.
This award recognizes a proven leader who has demonstrated skill in meeting the disaster-aggravated health needs of individuals, families, and communities. Their efforts have resulted in more effective delivery of health services to disaster clients and/or has encouraged cooperative and collaborative relationships with community or local government agencies, resulting in more efficient, timely and cooperative response.
Nominator: Maritza Espinoza, Senior Disaster Program Manager
Sally was recently promoted to Chapter coordinator after filling in as an interim for quite a few months. She is an extraordinary health care worker, a team player, dedicated, strong and committed to the Red Cross Mission. Her effective leadership skills are exemplary, she's great at delegation and has developed the capacity of her team through her mentorship. Sally is a strong advocate, a bundle of positive energy, full of innovative ideas and very passionate about her work.
We asked Sally a few questions about her experience.
Can you tell us about an experience that deeply affected you while volunteering?
Being able to give a mother of 3 children, 2 of which had cystic fibrosis, money to buy a generator during tropical storm Isaias so she could run the necessary medical equipment to keep the children healthy.
What inspired you to join the Red Cross?
Being a nurse and to follow in the very big footsteps of Clara Barton.
Anything else you’d like to share about your Red Cross volunteer experience?
Don't be afraid to just jump in.
The Good Neighbor Award is presented to a community or faith-based organization who has made a significant humanitarian contribution to the American Red Cross. This organization has gone above and beyond to support the work of the American Red Cross by either organizing events, providing goods and services, or effectively fulfilling the needs of the organization and/or our volunteers and staff.
Nominator: Maritza Espinoza, Senior Disaster Management Program Manager
Joe Ronca and Mack Godbee of Peekskill OEM have been a long-time partner of the Red Cross. They have consistently collaborated with the Red Cross to meet the needs of clients in the City of Peekskill. Peekskill OEM have taken it upon themselves to not just understand but to embrace the Red Cross Mission.
Both have taken trainings over the years to understand the Red Cross process and how to streamline OEM and Red Cross services more effectively. This team has participated in several exercises and trainings over the years and are well deserving of the Good Neighbor award.
This award is given to volunteers, in any line of service, who show a strong, ongoing commitment and dedication to the responsibilities of their volunteer position. These volunteers are known for defining and meeting clear objectives, delivering on our mission, and consistent and reliable service. They 'keep the pace' and inspire others to do the same as their actions exemplify the values of our organization.
Nominator: Sally Nielsen, Disaster Health Services Leadership
Since I have met Neale he has jumped into the Red Cross with both feet. Taking course after course earning his GAP as a Disaster Health Services Supervisor and a GAP as a Disaster Action Team Service Associate. He has also been a home fire campaign team member, a disaster health services pre-assignment health questionnaire reviewer and worked on the integrated condolence care call center for both NY state and national. He has done one physical deployment as well as 5 virtual deployments.
Neale has worked with me in health services as my right-hand man. His computer and technical skills seem to have no limits. One of the most endearing qualities Neale has shown me is to always say, “I’ve got your back" and he always has. He has always been there to do or help me with whatever he could, and he has made me a stronger leader.
We asked Neale a few questions about his experience.
Can you tell us about an experience that deeply affected you while volunteering?
Being part of a DHS hotshot team and witnessing the destruction and loss of life in Nashville after the tornados hit. Having our clients crying on your shoulder knowing you're here to help them.
How has your volunteer work changed since COVID-19?
Everything shifted to virtual, DAT responses, and Deployments took on a new dimension and we lost the in-person contact. We had to learn to express empathy remotely because that personal contact is just as powerful as the money, we give to assist them.
Anything else you’d like to share about your Red Cross volunteer experience?
I have found that although everyone knows the Red Cross, most don't really know what we do until they need us. The gratitude expressed by our clients is overwhelming and seduces you to become more active.
The Pet Therapy Award is presented to the team of handler and pet partner who exemplify strong leadership, commitment, and dedication. The recipients of this award possess a willingness to go beyond the organization's scope with their dedication and commitment. Their humanitarian contributions to local and state venues demonstrate the core values of the American Red Cross, as well as the highest values of the Hudson Valley Paws for a Cause Pet Therapy community.
Nominator: Judy Audevard, Animal Visitation Leader
Kathy gives unselfishly to the Pet Therapy group and to the Red Cross. She has taken on the important role of being the HV Paws Education Coordinator. Part of that roll is meeting with the administrators, teachers and students who have decided to make the HV Paws Therapy Dogs an important part of their curriculum. She organizes the Destress programs in colleges and universities. There are approximately 30 schools and colleges that partake in the HVPaws programs. She oversees all the details of every project.
At West Point, she has participated in the West Point Elementary School Reading Program, The Paws for Kids Program at ACS, Cadet DeStress Programs, Blood Drives, the West Point Preparedness Fair and National Night Out. To add to her Education responsibilities, she also became an HVPaws Board of Directors member. She has taken on fundraising, membership and helped the Red Cross to create the SOP for helping Animals in a Disaster. Kathy is always willing to help. She has never said no to anything that was ever asked of her.
We asked Kathy a few questions about her experience.
Can you tell us about an experience that deeply affected you while volunteering?
The visit that affected me the most was at a nursing home. My dog Ivy Grace is in a wheelchair and was starting to give me a hard time which happens when she gets tired or needs a break so I was trying to take her outside and she pulled me into a room crowded with tables and chairs.
It was difficult for her to move around but she pushed her way to a woman sitting alone. Within seconds of reaching her Ivy Grace pushed her head under the woman’s hand. I hadn’t even had a chance to speak the woman when she did this.
It turned out this woman was blind and really needed the joy and comfort Ivy brought to her! What a beautiful smile she had.
What inspired you to join the Red Cross?
Talking to Judy Audevard after we became a registered Therapy team and hearing about all of the wonderful things Therapy teams do.
Anything else you’d like to share about your Red Cross volunteer experience?
It is the most rewarding and meaningful work I have ever done.
Gene Malkis was an extraordinary presence in the Response Department for more than twenty years. Gene lead by example and was a renowned Disaster Instructor throughout the region. He is an inspiration and always challenged himself and others to do more and learn more. The award goes to an exceptional Red Cross volunteer who follows in the footsteps of Gene Malkis, a volunteer who is committed, leads by example, puts their compassion into action, and is an extraordinary ambassador for the Red Cross in the community.
Nominator: Mary Ellen Douglas, Workforce Engagement Manager
Initially, she trained and responded in Mass Care & Disaster Action teamwork, later adding Disaster Workforce Engagement (DWE) & Staff Services to her repertoire. Once we discovered Nancy’s spectacular data management skills, EVERYONE wanted to work with her! She’s our Volunteer Connection Regional Program Lead as well as our Everbridge expert, continuously creating and fine-tuning specialized tools and templates she developed to meet activities’ needs. One of our favorites is the Pivot Table that works the way GAP Promotions Manager aspires to, quickly showing which training Volunteers have/need, providing every Activity Lead this information whenever requested.
We asked Nancy a few questions about her experience.
Describe your volunteer activities before COVID-19?
Weekly Thursday Workforce Engagement Office Party in Hawthorne! Various workforce engagement projects, including updating Everbridge and restock DAT cage as needed. DAT Supervisor as needed and just started doing site surveys for Mass Care with Logistics.
What inspired you to join the Red Cross?
I'm a full-time volunteer and explore many volunteer opportunities with Volunteer New York - some are one time, and some are ongoing. The Red Cross challenges me to expand my skills and is there for people at a time of great need. Happy to help where I can and keep learning from others.
What is one thing that you enjoy the most about your volunteer work?
The people! Volunteers, staff, clients, and partners.
This award recognizes any volunteer who has consistently provided outstanding customer service in a medical setting, to enhance the blood donor experience and exhibit the Biomedical Key Courtesies of respect, compassion, communication, collaboration and competence. They tirelessly promote the mission of Biomedical Services, reinforce the Red Cross brand and, when it matters most, are lifesavers enabling the safe collection of blood products.
Nominator: Sue Rogers, Volunteer Workforce Engagement Rep 1, Biomedical Volunteer Workforce Engagement and Ross Ogden, Executive Volunteer
David sets a good example for the volunteers by volunteering himself at every blood drive. He is well respected and liked by the volunteers. His understanding of the role of the Donor Ambassador and expertise are exemplary, and he is responsible for training new volunteers, a responsibility which he assumes eagerly.
Working with a team of 30 volunteer Blood Donor Ambassadors (BDA) and his Biomedical Volunteer Workforce Engagement (BVWE) partner, Sue Rogers, David works tirelessly to insure a safe and secure blood supply. He encourages BDAs to self-schedule for multiple shifts each month, reminding them that the blood they collect saves patients’ lives. He regularly works shifts himself and fills in for others when there is a need. At the drives, he trains and mentors new volunteers, welcomes and thanks donors, solves problems, and often, stays late in order to ensure the drive is a success.
The Collections staff knows David as an outstanding collaborator, one who seamlessly integrates the volunteer staff with the employees. Collections technicians relax and smile when they see David at a drive.
He may not be facing the Battle of Solferino, but David’s leadership of the Blood Donor Ambassador program in Metro North is exceptional and worthy of recognition.
We asked David a few questions about his experience.
Can you tell us about an experience that deeply affected you while volunteering?
No one experience. Just interacting with everyone to help achieve our goals is my ultimate satisfaction.
What inspired you to join the Red Cross?
My parents gave back in their own way. I believe in the ARC mission, and Blood Services was a great fit for me.
What is one thing that you enjoy the most about your volunteer work?
No one thing. I just enjoy doing what I can to promote a positive donor experience.
Anything else you’d like to share about your Red Cross volunteer experience?
Sometimes, i wish it was more like the 'old days', when it seemed more personal, but I understand nothing stays the same. Some of the changes are very positive, so we'll see where it all goes, especially in the age of COVID.
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