Updated: Friday, February 14, 2025 | 11:00 a.m. PT
 

With evacuation orders lifted throughout the region and immediate needs of those affected by the storms and flooding being met, all Red Cross shelters are now closed. If you need further assistance, please call 1-800-RED CROSS (1-800-733-2767). 

SHELTER AND TEMPORARY EVACUATION POINT LOCATIONS

• The shelter at Foothill Ranch Library is now CLOSED.
• The temporary evacuation point at Alderwood Clubhouse is now CLOSED.
• The Red Cross shelter at Citrus Valley High School is now CLOSED.
• To view all Red Cross shelter locations nationwide, visit redcross.org/shelters or download the free Red Cross Emergency App. 
   

ABOUT RED CROSS SHELTERS

• At Red Cross shelters, Red Cross volunteers and partners provide a safe place to stay, along with meals and snacks, hydration, health services and more.
• Everyone is welcome at Red Cross shelters, and anyone affected by a disaster or emergency can always stop by the shelter to access Red Cross services, whether or not they are staying overnight at the shelter.  
• Shelters can serve as a place to rest, charge devices, pick up meals or gather information. 
• Red Cross shelters remain open for as long as they are needed. The Red Cross is in close contact with emergency management partners to continuously assess response needs.
• Trained Red Cross volunteers and staff remain on call around-the-clock and are ready to assist in various aspects including sheltering, feeding, health services and more.  
• Click here to find open Red Cross shelters, learn about what to bring to a Red Cross shelter and more.

STORM SAFETY TIPS

• You may have to leave your home quickly to stay safe during a storm. Know where you will go, how you will get there, and where you will stay. Have different escape routes from your home and community.  
• Be prepared to evacuate at a moment’s notice. Listen to local media for updated emergency information and sign up for free emergency alerts from your local government.   
• Gather your pets to one room so you can easily grab them and go in the event of evacuation. Keep your animals under close supervision during evacuation.
• Back your car into the garage or park it outside in the direction of your evacuation route.  
• When you evacuate or head to a shelter, remember to bring special items for children, like food/formula, diapers, extra clothing, toys, etc.; items for pets, including a leash, pet medications and pet food; prescription medications and medical devices you may need; comfort items like personal hygiene items and pillows, blankets, towels, change of clothing or other items you may want to have with you at the shelter, and remember to bring your cell phone charger or external battery packs as well.
• Don’t wait – evacuate: if you feel threatened or unsafe, you can choose to evacuate at any time. If you receive an official evacuation order, heed the orders of local authorities, and follow instructions.   
• Remember: Turn Around, Don't Drown! Never walk, swim, or drive through floodwater. Just 6 in (15 cm) of fast-moving floodwater can knock you over, and 12 in (30 cm) can carry your vehicle away.
• Flash floods can be sudden and violent. You may have little to no warning. Designate a place on higher ground that you can get to quickly. Plan to move to higher ground before flooding begins.
• If you evacuated, wait for officials to say it is safe before going home.
• Avoid fallen power lines, poles, and wires. They can electrocute you. Watch out for falling trees and other debris.
• Use flashlights or battery-powered lanterns, rather than candles, to reduce fire risk during power outages.
• Download the free Red Cross Emergency App for safety information right at your fingertips, including what to do before, during and after disasters, shelter locator and more. The app is available in English and Spanish. 
  
  

STORM SAFETY FOR PETS AND ANIMALS

• Please be prepared to evacuate with your pets. If it’s not safe for you to stay in your home during an emergency, it’s not safe for them either!
• If you are near an evacuation area, bring your companion animals indoors and maintain direct control of them.
• Confine pets to one room so you can quickly grab them and go if you need to evacuate.  
• When evacuating, consider taking items for your pets including leashes, food, medications, toys or other helpful items to have with you.
• When possible, Red Cross shelter workers will do all they can to accommodate domesticated pets comfortably, however, depending on the situation, pets may need to be housed in a different location with support from animal welfare groups.
• Service animals are always welcome in Red Cross emergency shelters and are not considered pets.
• Click here to find tips for pet preparedness and evacuating with pets.

HOW TO HELP

• At this time, we have everything needed, including donated items like water, to support our response efforts. In all cases, due to health code regulations, the Red Cross cannot accept donations of homecooked meals or food items not prepared in a commercial kitchen.  

• We know that people are generous and want to do everything they can to help after a disaster. Our first priority is to provide shelter and support to those affected — and financial donations are the quickest and best way to help those who need it most. 

• Donations of clothing and household items divert resources away from our mission — whereas financial donations can be used right away to directly help those affected, such as replacing lost items like prescription medications or reading glasses. 

• You can help people affected by disasters like storms and countless other crises by making a gift to Red Cross Disaster Relief.  Your gift enables the Red Cross to prepare for, respond to and help people recover from disasters big and small. Visit redcross.org or call 1-800-RED CROSS to make a donation. 

• Your financial donation to the Red Cross helps provide shelter, meals, relief supplies, emotional support, recovery planning and other assistance during disasters. 

• If you have a desire to help people impacted by disasters, you can make a significant impact as a Red Cross volunteer. Learn more at redcross.org/volunteer. 

 
UPDATES

Please follow the American Red Cross Southern California Region on X at @SoCal_RedCross for additional information and the latest disaster response updates.