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Frequently Asked Questions

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Submit an Inquiry

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Call the American Red Cross

Main Phone Number: 1 800 RED CROSS ( 1-800-733-2767)

National Headquarters Staff Directory: 202-303-5214

Training/Certification Issues: 1 800 RED CROSS > prompt “Training & Certification”

Public Inquiry: 202-303-4498 (Monday – Friday, 8am to 5pm EST)

Employment Verification: 1-800 367-5690 and provide code: 11539

Vendors (for existing vendors only): 1-888-316-4695

If you are a vendor/supplier looking to partner with the Red Cross please click here.

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About Our Services

  • Donating items to the Red Cross
  • Financial donation that I made
  • Fundraising on behalf of the Red Cross
  • Contact the Financial Donor Customer Service Center
  • Change your contact preferences
  • Giving financial donations by mail:
  • Please complete the donation form, print it, and mail it to:

    American Red Cross

    PO Box 37839 | Boone, IA 50037-0839

  • For donation related questions, please contact donor services.
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    Contact Preferences

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    National Headquarters

    By Email: (preferred method) Submit your inquiry here.

    By Postal Mail:
    American Red Cross National Headquarters
    431 18th Street, NW
    Washington, DC 20006

    *When possible, please specify a department or individual so that your correspondence can be routed properly. See department list below.

    Department List
    • Public Inquiry
    • Blood Services
    • Red Cross History/Archives
    • Fundraising
    • Financial Donor Customer Service
    • Volunteer Services
    • PHSS (Preparedness & Health & Safety training)
    • Human Resources (HR)
    • Disaster Services
    • International Services
    • Communications / PR
    • Marketing
    • Corporate Diversity
    • Finance
    • IT / Technical
    • Suppliers/Vendors/Procurement

    Donate Now

    Support all the urgent humanitarian needs of the American Red Cross.

    $10.00 is the minimum online donation amount. All donations are tax deductible.

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