To expedite your request, please include the following information:
- Donor name as it appears on the check, credit card, etc.
- Email Address
- Complete street address, city, state and ZIP code
- Day and evening contact numbers
- Payment method: by check via U.S. Mail, online (RedCross.org), telephone (1-800-RED CROSS), wire transfer, street fundraiser, or other official online donation web site such as Yahoo!, Amazon.com, etc. (please specify site)
- Order number (begins with ON) if donation was made online at www.redcross.org
- Date of credit card transaction, wire transfer the date as written on your check
- Donation designation (Disaster Relief, Where the Need is Greatest)
- Amount of your donation
- The last four (4) digits of the credit card number (do not include the complete credit card number)
- If applicable, the address to which the donation was mailed (the post office box number, Red Cross chapter address or directly to national headquarters)
You may also call Donor Services at 1-800-HELP NOW (1-800-435-7669) between the hours of 9:00 am to 5:30 pm Eastern Time Monday through Friday.