Financial assistance from military aid societies may be available to active-duty service members of the U.S. Army, Navy, Marine Corps, Air Force, and Coast Guard, military retirees, medically retired servicemen/women and their eligible family members.
Assistance can include funds for emergency travel, burial of a loved one, emergency food and shelter, etc.
Although the Red Cross facilitates the money transfer, the military aid societies will ultimately determine the type of aid, amount and specific package details.
You may be eligible to receive emergency financial assistance from the military aid societies if you are:
You are ineligible to receive emergency financial assistance if you are:
Call the Hero Care Center toll free at +1 877-272-7337 to speak to a Hero Care Specialist today.
Call Free from Overseas
Call the Hero Care Center using wi-fi free on any a computer, smartphone, or tablet.
Download the FREE Hero Care App
Use the Hero Care app to submit emergency communications, apply for financial assistance, and access vital emergency and non-emergency resources.
Download it on the App Store, get it at Google Play, or text "GETHEROCARE" to 90999.
Submit a Request Online
In times of disaster, use a computer, smartphone or tablet to initiate a request for services and track its progress from anywhere in the world.
Can the Red Cross provide financial assistance to members of the military community?
Through our Hero Care Network, the Red Cross connects eligible actively serving military members, retired service members and their dependents to financial assistance provided by military aid societies. Assistance can include funds for emergency travel, emergency food, shelter and more. To learn more or send a financial assistance request, visit redcross.org/saf, download the Hero Care app by texting GETHEROCARE to 90999, or call a Hero Care specialist at 877-272-7337.
Who is eligible for military aid financial assistance?
You may be eligible if you are:
What qualifies as an emergency or significant life event?
Emergencies may include the critical illness/injury or death of an immediate family member or other critical in nature and time-sensitive situations requiring the presence of a service member. Significant life events include occasions such as the birth of a child.
What information is needed when a service member or military family calls the Hero Care Center?
The following information is needed:
Information & Support for Military Members, Veterans and Families. If you are a member of the military/veteran communities, the FREE Hero Care app will connect you to important resources that can help you through both emergency and nonemergency situations. Select English or Spanish language with an in-app toggle.
Or text: "GETHEROCARE" to 90999
The American Red Cross delivers verified messages to deployed service members during emergencies at home.
Caregivers from all eras and services are invited to join and exchange experience, empathy, education and encouragement.
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