Inquiries about Disasters in the United States, including Puerto Rico and the US Virgin Islands
If you are contacting us from outside of the United States, please visit this ICRC page for more information.
If you live in the United States and are seeking information about someone you’ve been unable to contact due to recent disasters in the United States, including Puerto Rico and the US Virgin Islands, we encourage you to search for your loved ones on our Safe and Well website.
English - http://www.redcross.org/safeandwell
Spanish - https://safeandwell-es.communityos.org/zf/safe/add
If you are looking for an individual with a serious medical issue or mental vulnerability you can call 1-800-RED CROSS to open an Emergency Welfare Inquiry. *Please note that the ability to conduct an Emergency Welfare search can be quite limited in areas with limited connectivity and severely damaged infrastructure following a disaster.