As details continue to emerge about the heartbreaking building collapse in Surfside, Florida, families are dealing with the pain of losing their homes and the uncertainty of missing loved ones.
To help people cope, the American Red Cross is providing emergency hotel lodging for residents and others displaced by the crisis. Red Cross volunteers are supporting families at the assistance center — which is a safe space for people to receive emotional support, get something to eat and drink, connect with community organizations offering aid, and hear updates from authorities. These dedicated Red Crossers are providing aid to the Surfside community, including specially trained disaster mental health and spiritual care volunteers who are providing one-on-one support to those coping with this tragedy. Red Cross caseworkers are meeting with families to help them plan their next steps and providing financial assistance when needed.
This week the Red Cross also began supporting an assistance center for affected families – which is a safe space where people can receive emotional support, get something to eat and drink, connect with community organizations offering aid, and receive updates from authorities.
As of June 29, 2021 we have:
Served more than 1,600 meals and snacks
Met with individuals 560 times to provide mental health or spiritual care support
Provided emergency hotel lodging for 35 people
Mobilized more than 100 workers, including over 50 on the ground
Coping and Preparedness Tips
This is a difficult time for everyone affected and it’s important for people to connect with and support each other. The Red Cross offers the following tips to help people stay strong:
Events like this can cause feelings of uncertainty and anxiety since no one knows what could potentially happen next. Remember that it's okay to feel nervous.
Be patient with yourself and others. It’s common to have any number of temporary stress reactions such as anger, frustration and anxiety.
Stay informed but limit media exposure of the event.
Spend more time with family and friends, watch for signs of stress, offer your support and listen to one another.
Don’t forget to take care of yourself. Eat healthy, drink water and get enough rest.
If you or a loved one needs help, reach out through the Disaster Distress Helpline for free 24/7 support by calling 800-985-5990 or texting TALKWITHUS to 66746.
Browse the resources linked below for more helpful coping tips, as well as information on how to prepare for, respond to and recover from future disasters.