I got an email/text from the Red Cross offering 2025 California Wildfire recovery assistance, is this a scam?
No, it isn’t. The Red Cross will send personalized emails and text messages to eligible households by using information already collected through the Red Cross or verified by FEMA. People who receive an email or text from the Red Cross that need emergency financial assistance should follow the instructions provided in the personalized message.
The Red Cross will not ask for your social security number to provide 2025 California Wildfire assistance. If you receive a communication requesting such information, you should not provide it and report the request to local law enforcement.
What documentation is required to receive Red Cross assistance?
To qualify for Red Cross financial assistance, heads of household may be asked to confirm their identity, residency and/or proof of damage. Documentation to validate identity can include U.S. or foreign passport, government issued driver’s license or ID, permanent resident card or consular identification. Documents to validate proof of residence can include a deed, a mortgage statement, a lease or rental agreement, on property letterhead, signed by landlord, a monthly utility bill or bank statement, or an official document such as mail from a child’s school or vehicle insurance card.
My neighbor was contacted by the Red Cross about emergency financial assistance, but I wasn’t. Why didn’t you contact me?
The Red Cross will send personalized invitation emails and text messages directly to eligible households by using information already collected by the Red Cross. It will take some time for us to reach everyone, and we appreciate everyone’s patience as we work through this effort. The Red Cross will also be supporting in-person enrollment sites throughout the impacted states starting in April.
I received an email/text but my neighbor didn’t, can I forward my email to him?
No, you can’t. The communication includes a unique code and can only be used once and only by the original recipient. If you forward the email, whomever you forward it to will not be able to access assistance as the link can only be used once.
By accepting Red Cross assistance, will this affect my eligibility for FEMA assistance or the amount I will receive?
No, receiving financial support from the Red Cross will not affect your eligibility for any government assistance, including FEMA, or the amount of funds you receive. In fact, the Red Cross strongly encourages those affected to register with FEMA, as federal assistance is available. Apply for federal assistance by registering online at DisasterAssistance.gov.