Innovation at The Red Cross

Red Cross Delivers - A mobile app that empowers volunteers to respond instantly to urgent blood delivery requests—getting lifesaving blood where it’s needed, faster. With real-time alerts, guided routes, and seamless scheduling, it enhances the volunteer experience while strengthening our nationwide services.

Lifeguard VR - A Virtual Reality app that immerses lifeguard trainees in realistic water environments to practice identifying rescue scenarios. Co-developed with American Red Cross Training Services, it builds muscle memory, tracks performance, and makes lifeguard training more engaging for the next generation.

Shelter Client Information App (SCIA) - A digital intake tool that replaces paper forms in disaster shelters with secure, real-time data collection. SCIA helps teams respond faster, coordinate care, and reunite families—even without internet—while streamlining operations and protecting client information.

Personalized Platelets - A machine learning model that recommends the best platelet collection procedure for each donor. By turning complex data into real-time guidance, it empowers staff to collect more lifesaving platelets with greater precision and efficiency.

Generative AI Applications - Leveraging the power of AI to help staff and volunteers find critical information faster and streamline key workflows. These tools are designed to improve decision-making and operational efficiency—advancing how we serve communities through technology-driven solutions.