Integrated Condolence Care Program
Integrated Condolence Care Program
Our team recognizes the challenges and emotional difficulties that you may be experiencing at this time. We extend our most sincere sympathy if you have experienced the loss of a loved one.
Grieving is always difficult, and we recognize the COVID-19 pandemic creates additional challenges and needs. The Virtual Family Assistance Center Call Center is available to provide emotional support and to assist you in finding the resources that you need. Please contact the organizations listed on this page, request a call back or call us directly to explore options.
If you have questions, please contact us at VFAC@redcross.org.
Florida Department of Children and Families– Office of Substance Abuse and Mental Health
The Florida Department of Children and Families recently received a grant to assist people struggling with the effects of COVID-19 by providing counseling and psychiatric services via telehealth through IMPOWER, Inc. To see if you qualify for services, please visit IMPOWER’s website at www.impowerfl.org. Scroll down the webpage for the referral form links. DCF also contracts for behavioral health (mental health and substance use) services through private, nonprofit intermediaries called Managing Entities (MEs). Each ME has a specific area that they cover. They manage many services beyond counseling. There are specific websites for each ME with links to their providers. This site provides a link to each ME and a list of counties they cover. Click on the ME link for your county to identify resources at this link: https://www.myflfamilies.com/service-programs/samh/managing-entities/
321-639-1224 - option 2
The Florida Bar Foundation
The Florida Bar Foundation funds legal aid-related services through more than 30 local and statewide civil legal aid providers.
407-960-7000
American Red Cross, Service to the Armed Forces
Provides information and referrals, resiliency workshops, advocacy and support to military members, veterans and their families.
Florida Department of Veterans Affairs
The Florida Department of Veterans’ Affairs is the premier point of entry for Florida veterans to access earned services, benefits and support. To contact a teleworking FDVA Veterans’ Claims Examiner, call (727) 319-7440 and they’ll return your call within 24 hours. You may also contact them via e-mail at VSO@fdva.state.fl.us. For 24-hour counsel, call the National Veteran Crisis Hotline at 1-800-273-8255. You may also call the Florida Veterans Support Line at 1844-MyFLVet (693-5838) or 2-1-1.
727-319-7440
This online resource, provided by the Florida of Information and Referral Services (FLAIRS) and the Florida 2-1-1 Association, is your 24-hour source of information about over 40,000 local health and community services in Florida.
If you can't find what you are looking for by searching this database, just pick up your phone and dial 2-1-1 at any time for assistance. If your telephone service provider does not connect you when you dial '2-1-1', use (866) 728-8445.
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Our targeted psychological first aid training programs, conducted by mental health professionals, can help you cope with added stress, foster resiliency and encourage peer support. These no-cost courses are approximately two hours in length and are offered online.