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Minnesota and Dakotas Family Assistance Center

Welcome to the Minnesota and Dakotas
Virtual Family Assistance Center

Welcome to the Minnesota and Dakotas
Virtual Family Assistance Center

Integrated Condolence Care Program

Integrated Condolence Care Program

Our team recognizes the challenges and emotional difficulties that you may be experiencing at this time. We extend our most sincere sympathy if you have experienced the loss of a loved one.  

Grieving is always difficult, and we recognize the COVID-19 pandemic creates additional challenges and needs. The Virtual Family Assistance Center Call Center is available to provide emotional support and to assist you in finding the resources that you need. Please contact the organizations listed on this page, request a call back or call us directly to explore options.  

If you have questions, please contact us at VFAC@redcross.org. 

 
For national resources and resources for residents of other US states and territories, please click here. 
(Página en español)

Emotional Support and Grief Counseling

Organizations that can offer emotional support to people who are grieving, or resources for those struggling with mental health or substance abuse issues.

Please visit the national Virtual Family Assistance Center page for additional Emotional Support and Grief Counseling resources. 

Lutheran Social Service of MN

Grief Counseling, Mental Health Services, Individual, Group and Family Therapy

1.888.881.8261

https://www.lssmn.org/services/mental-health/covid-19

FirstLink 2-1-1

FirstLink is a free, confidential service available to anyone 24/7/365 for listening and support, referrals to resources/help, and crisis intervention. FirstLink answers the 211 helpline and the National Suicide Prevention Lifeline.

Dial 2-1-1 or text zipcode to 898-211

https://myfirstlink.org/

 

Lutheran Social Services of North Dakota, Project Renew

Project Renew is a Crisis Counseling Assistance and Training Program (CCP) funded by the Federal Emergency Management Agency (FEMA). You may be feeling anxious, stressed, worried, sad, depressed, lonely, or frustrated during these times. Project Renew is here to help by offering free support services to those who may be experiencing these natural feelings in the wake of the coronavirus pandemic. Brief support services are free and anonymous to all North Dakotans and is provided by our community partner Lutheran Social Services. If you are in a time of intense difficulty, distress or trouble, please call 701-223-1510 to talk to a trained counselor.

701.223.1510

www.projectrenew.nd.gov

 

North Dakota Department of Human Services, Behavioral Health Division

The division continues to make available new resources to support North Dakotans during the COVID-19 pandemic. The new resources touch on a variety of topics including using gratitude as a tool for reducing stress and building resiliency, finding virtual mental health and substance use disorder recovery support programs and the importance of staying socially connected. These online resources are organized into 3 categories: adults, children and families, and health care providers.

701.328.8920 or 800.755.2719

www.behavioralhealth.nd.gov/covid-19

Heartland Counseling Services, Inc.

Heartland Counseling provides individual and group mental health and substance abuse services and education in-person and via telehealth to all ages regardless of insurance status, including a crisis response team, community support, and day rehab.

402-494-3337

www.heartlandcounselingservices.org

 

Helpline Center

The Helpline Center is the 211 provider for the state of South Dakota. We work to connect individuals to resources in their local communities.

211

www.helplinecenter.org

 

Lutheran Social Services of SD

LSS is a statewide, non-profit social service organization. LSS touched the lives of South Dakotans 45,781 times last year with a variety of services statewide. LSS is accredited by the Council on Accreditation, a ministry of the South Dakota Synod, ELCA, a member of Lutheran Services in America, a United Way agency and licensed by the State of South Dakota.

1-800-568-2401

https://www.lsssd.org/health-precautions.html

Faith-Based Resources

Organizations that can help meet spiritual, social, and cultural needs during this challenging time.

Please visit the national Virtual Family Assistance Center page for additional Faith-Based Resources. 

The Salvation Army Northern Division

Shelter, to go Hot Meals, to go Foodshelf boxes

763-218-7127

Visit our website: SalvationArmyNorth.org

The Salvation Army Northern Division

Shelter, to go Hot Meals, to go Foodshelf boxes

763-218-7127

Visit our website: https://salvationarmynorth.org/

Helpline Center

The Helpline Center is the 211 provider for the state of South Dakota. We work to connect individuals to resources in their local communities.

211

www.helplinecenter.org

Funeral Information

Organizations that can help answer questions about laying your loved one to rest, including current guidelines for holding funerals and memorials.

Please visit the national Virtual Family Assistance Center page for additional Funeral Information resources. 

Social Security Administration

How Social Security can help you when a family member dies  (Available in English and Spanish)

1-800-772-1213 or TTY 1-800-325-0778 if you are deaf or hard of hearing

Visit ssa.gov

Social Security Administration

How Social Security can help you when a family member dies  (Available in English and Spanish)

1-800-772-1213 or TTY 1-800-325-0778 if you are deaf or hard of hearing

Visit ssa.gov

Cass County Human Service Zone - Economic Assistance (Fargo)

Services Include: Child Care Assistance to enable teen parents to obtain high school diplomas or GED; Financial assistance for burials; Benefits to assist households pay their home heating costs; Medical Assistance/Medicaid; Supplemental Nutrition Assistance Program (SNAP).

(701) 241-5761

https://www.nd.gov/dhs/locations/countysocialserv/09.html

Social Security Administration

How Social Security can help you when a family member dies  (Available in English and Spanish)

1-800-772-1213 or TTY 1-800-325-0778 if you are deaf or hard of hearing

Visit ssa.gov

Legal Resources

Organizations that may provide legal advice at no cost or low cost.

Please visit the national Virtual Family Assistance Center page for additional Legal Resources. 

Coming soon

Legal Services of Northwest Minnesota 

Free legal services for low income individuals and familes with civil (non-criminal) legal issues in area of critical basic needs such as income, housing, debt, family law, safety, and health care.

218-233-8585   or 1-800-450-8585

https://lsnmlaw.org/

Coming soon

Legal Services of Northwest Minnesota

Free legal services for low income individuals and families with civil (non-criminal) legal issues in area of critical basic needs such as income, housing, debt, family law, safety, and health care.

218-233-8585 or 1-800-450-8585

https://lsnmlaw.org/

Coming soon

Financial Information Services

Information, resources and services related to the financial consequences of losing a loved one due to COVID-19.

Please visit the national Virtual Family Assistance Center page for additional Financial Information Services. 

LSS Financial Counseling

Financial Counseling (personal finance advice and advocacy) for impacted by COVID.

1-888-577-2227

https://www.lssmn.org/financialcounseling/search/results?search_api_fulltext=COVID

 

Social Security Administration

How Social Security can help you when a family member dies  (Available in English and Spanish)

1-800-772-1213 or TTY 1-800-325-0778 if you are deaf or hard of hearing

Visit ssa.gov

Social Security Administration

How Social Security can help you when a family member dies  (Available in English and Spanish)

1-800-772-1213 or TTY 1-800-325-0778 if you are deaf or hard of hearing

Visit ssa.gov

Cass County Human Service Zone - Economic Assistance (Fargo)

Services Include: Child Care Assistance to enable teen parents to obtain high school diplomas or GED; Financial assistance for burials; Benefits to assist households pay their home heating costs; Medical Assistance/Medicaid; Supplemental Nutrition Assistance Program (SNAP).

(701) 241-5761

https://www.nd.gov/dhs/locations/countysocialserv/09.html

Helpline Center

The Helpline Center is the 211 provider for the state of South Dakota. We work to connect individuals to resources in their local communities.

211

www.helplinecenter.org

 

Lutheran Social Services of SD

LSS is a statewide, non-profit social service organization. LSS touched the lives of South Dakotans 45,781 times last year with a variety of services statewide. LSS is accredited by the Council on Accreditation, a ministry of the South Dakota Synod, ELCA, a member of Lutheran Services in America, a United Way agency and licensed by the State of South Dakota.

1-800-568-2401

https://www.lsssd.org/health-precautions.html

 

Social Security Administration

How Social Security can help you when a family member dies  (Available in English and Spanish)

1-800-772-1213 or TTY 1-800-325-0778 if you are deaf or hard of hearing

Visit ssa.gov

Veterans' Assistance

Organizations that assist Veterans and their families, including burial and memorial benefits and dependent and survivor benefits.

Please visit the national Virtual Family Assistance Center page for additional Veterans' Assistance resources. 

American Red Cross, Service to the Armed Forces

Provides information and referrals, resiliency workshops, advocacy and support to military members, veterans and their families.

Learn More

Lutheran Social Service of MN

Grief Counseling, Mental Health Services, Individual, Group and Family Therapy

1.888.881.8261

https://www.lssmn.org/services/mental-health/covid-19

American Red Cross, Service to the Armed Forces

Provides information and referrals, resiliency workshops, advocacy and support to military members, veterans and their families.

Learn More

ND Department of Veterans Affairs

Our goal is to ensure that every veteran in the state who has served in the military receives every benefit to which he or she may be entitled from the US Department of Veterans Affairs (VA), allied agencies, and from the State of North Dakota. Services Include: mental and physical health services; assistance with military compensation and pension, life insurance and tax information; programs specifically for the health and services of women and minority veterans; Disabled Veteran's Outreach Program, job seeking resources, vocational rehabilitation and employment services; campus vet centers, GI bill information, spouse/dependent education and scholarships, on-the-job and apprenticeships programs; housing assistance; Military, Veteran and Family Outreach Programs including family assistance centers, childcare assistance and caregiver support.

(866) 634-8387 (Toll Free) or (701) 239-7165

http://nd.gov/veterans

American Red Cross, Service to the Armed Forces

Provides information and referrals, resiliency workshops, advocacy and support to military members, veterans and their families.

Learn More

Helpline Center

The Helpline Center is the 211 provider for the state of South Dakota. We work to connect individuals to resources in their local communities.

211

www.helplinecenter.org

Search for Resources on AuntBertha.com

For additional resources related to the death of a loved one due to COVID-19, please call 211 or 311 or a local information and resource center.

Red Cross Training for Community Caregivers

Our targeted psychological first aid training programs, conducted by mental health professionals, can help you cope with added stress, foster resiliency and encourage peer support. These no-cost courses are approximately two hours in length and are offered online. 

Learn More

Coronavirus Safety Content

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