Integrated Condolence Care Program
Integrated Condolence Care Program
Our team recognizes the challenges and emotional difficulties that you may be experiencing at this time. We extend our most sincere sympathy if you have experienced the loss of a loved one.
Grieving is always difficult, and we recognize the COVID-19 pandemic creates additional challenges and needs. The Virtual Family Assistance Center Call Center is available to provide emotional support and to assist you in finding the resources that you need. Please contact the organizations listed on this page, request a call back or call us directly to explore options.
If you have questions, please contact us at VFAC@redcross.org.
COVID Recovery Iowa
COVID Recovery Iowa provides free virtual counseling, virtual activities, referrals and help finding resources to any Iowan seeking assistance or a listening ear.
844-775-9276
https://covidrecoveryiowa.org/
Salvation Army - Emotional & Spiritual Care Hotline
The Salvation Army exists to meet human need wherever, whenever and however we can. Our presence in the Central U.S. spans 11 Midwestern states, and is part of a global mission to do good.
877-220-4195
Hamilton's Funeral Home - Academy of Grief & Loss
Grief Support Services
515-697-3666
Heartland Counseling Services, Inc.
Heartland Counseling provides individual and group mental health and substance abuse services and education in-person and via telehealth to all ages regardless of insurance status, including a crisis response team, community support, and day rehab.
402-494-3337
Lutheran Services in Iowa (LSI)
LSI provides teletherapy for mental health services and currently is able to provide a video option for behavior health intervention services.
515-274-4946
Church Ambassador Network (The Family Leader Foundation)
Faith based resources--pastors to provide spiritual support, connect with food assistance and other needs assistance, assist with funeral or memorial services
(515) 263-3495
Hamilton's Funeral Home - Academy of Grief & Loss
Grief Support Services
515-697-3666
Social Security Administration
How Social Security can help you when a family member dies (Available in English and Spanish)
1-800-772-1213 or TTY 1-800-325-0778 if you are deaf or hard of hearing
American Red Cross, Service to the Armed Forces
Provides information and referrals, resiliency workshops, advocacy and support to military members, veterans and their families.
VA Nebraska - Western Iowa Health Care System
COVID-19 health care information and access to health care for veterans.
844-698-2311
American Red Cross, Service to the Armed Forces
Provides information and referrals, resiliency workshops, advocacy and support to military members, veterans and their families.
VA Central Iowa Health Care System
Coronavirus health care information and access to health services for Veterans. Information about VA cemeteries and burials.
1-844-698-2311
Our targeted psychological first aid training programs, conducted by mental health professionals, can help you cope with added stress, foster resiliency and encourage peer support. These no-cost courses are approximately two hours in length and are offered online.