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Virginia Family Assistance Center

Welcome to the Virginia
Virtual Family Assistance Center

Welcome to the Virginia
Virtual Family Assistance Center

Our team recognizes the challenges and emotional difficulties that you may be experiencing at this time. We extend our most sincere sympathy if you have experienced the loss of a loved one.  

Grieving is always difficult, and we recognize the COVID-19 pandemic creates additional challenges and needs. The Virtual Family Assistance Center Call Center is available to provide emotional support and to assist you in finding the resources that you need. Please contact the organizations listed on this page, request a call back or call us directly to explore options.  

If you have questions, please contact us at VFAC@redcross.org. 

 
For national resources and resources for residents of other US states and territories, please click here. 
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Emotional Support and Grief Counseling

Organizations that can offer emotional support to people who are grieving, or resources for those struggling with mental health or substance abuse issues.

Please visit the national Virtual Family Assistance Center page for additional Emotional Support and Grief Counseling resources. 

Anthem Health Keepers Plus

Medicaid MCO

800-901-0020

mss.anthem.com

Mental Health America of Fredericksburg

We offer information and referral services free of charge for those seeking Mental Health Services.  We also offer support groups for those experiencing depression and anxiety.

540-371-2704

www.mhafred.org

Rappahannock Area Community Services Board

Outpatient therapy services, psychiatric medication management, case management

540-373-3223, 540-373-6876

www.rappahannockareacsb.org

 

Rappahannock Area Health District

Community testing, contact tracing and case investigations, infection prevention recommendations, public information support, some clinical services, enforcement of Executive Order 63 (mask order), call center for community questions

540-899-4797

https://www.vdh.virginia.gov/rappahannock/

Faith-Based Resources

Organizations that can help meet spiritual, social, and cultural needs during this challenging time.

Please visit the national Virtual Family Assistance Center page for additional Faith-Based Resources. 

Coming soon

The Salvation Army Gloucester Service Center

Rental/Mortgage Assistance, Utility Assistance, Food Pantry, Walmart Gift Cards, Referrals

804-642-3960

https://salvationarmypotomac.org/hamptonva/home-2/gloucester-service-center/

LightHouse Church

Free Wi-Fi offer 24/7 in the LightHouse parking lot, no password required

8046422752

https://www.golighthouseva.com/

Funeral Information

Organizations that can help answer questions about laying your loved one to rest, including current guidelines for holding funerals and memorials.

Please visit the national Virtual Family Assistance Center page for additional Funeral Information resources. 

Social Security Administration

How Social Security can help you when a family member dies  (Available in English and Spanish)

1-800-772-1213 or TTY 1-800-325-0778 if you are deaf or hard of hearing

Visit ssa.gov

Legal Resources

Organizations that may provide legal advice at no cost or low cost.

Please visit the national Virtual Family Assistance Center page for additional Legal Resources. 

Coming soon

Financial Information Services

Information, resources and services related to the financial consequences of losing a loved one due to COVID-19.

Please visit the national Virtual Family Assistance Center page for additional Financial Information Services. 

Anthem Health Keepers Plus

Medicaid MCO

800-901-0020

mss.anthem.com

Social Security Administration

How Social Security can help you when a family member dies  (Available in English and Spanish)

1-800-772-1213 or TTY 1-800-325-0778 if you are deaf or hard of hearing

Visit ssa.gov

Caroline County Dept of Social Services

Non specific to COVID

804-633-5071

https://co.caroline.va.us/

Clarke County Department of Social Services

We provided state mandated services relating to benefit programs, child and adult welfare.

540-955-3700

https://www.clarkecounty.gov/Home/Components/News/News/1051/17

Virginia Career Works Fredericksburg Center

We provide Workforce Services to job seekers in our area. We offer Resume Assistance, Job Search and Interviewing Preparation. We also offer training support through our WIOA Adult and Dislocated Worker Program and our WIOA Youth Initiative.

540.322.5765

www.baywib.org

Gloucester Mathews Care Clinic

Health care and medications for uninsured adults at 300% or below of Federal Poverty Level, as well as those with Medicaid

804-210-1368

www.gmcareclinic.com

Virginia Career Works- Greater Peninsula

Virginia Career Works – Greater Peninsula Region is the trade name for the Greater Peninsula’s One-Stop Career Centers/ American Job Centers, and partner agencies, that provide employment and job training assistance for area job seekers.

757-766-4900

https://vcwpeninsula.com/

King and Queen Social Services

We are providing assistance with rent, mortgage, utilities, and other emergency needs. We have added a food distribution site in our courthouse area. We are delivering food to older and at-risk adults. We have a wellness call program that offers a companionship call to older and at-risk adults. We have a food pantry.

804-785-5977

http://www.kingandqueenco.net/html/Govt/socser.html

King William Social Services

Applications for SNAP, Medicaid, TANF and VIEW, fuel assistance, energy share

804-769-4905

https://www.kingwilliamcounty.us/245/Social-Services

Bay Transit

Public transportation for essential employees, health services, medications and groceries

877-869-6046

www.baytransit.org

Middlesex Department of Social Services

Emergency SNAP and TANF, MEDICAID, COVID- related funding on a case by case basis, employment services, referrals to other community based programs.

804-758-2348

https://www.dss.virginia.gov/community/commonhelp/

New Kent Department of Social Services

Public Assistance and Family Safety Services

804-966-1853

https://www.co.new-kent.va.us/339/Social-Services

Rappahannock Goodwill Industries

The goal of our “Virtual Services” website content is to direct job-seekers to connect with staff. The virtual services landing page is designed in alignment with our current strategic plan. It is subdivided into three topics: Training, Connecting to Businesses, Resources.

540 371 3070

www.fredgoodwill.org

Stafford County Department of Social Services

Local government food, health, child care

540-658-8720

staffordcountyva.gov

ALIVE!

To alleviate the suffering caused by poverty and to dramatically improve the lives of those in need in the city of Alexandria. Through faith and love, to help people faced with emergency situations or long-term needs become capable of assuming self-reliant roles in the community.

(703) 837-9300

https://www.alive-inc.org/alive-and-covid-19/

Department of Social Services, Fredericksburg City

The Pandemic EBT Program provided temporary food benefit to families with children who would have received free or reduced price meals if schools were open.  Also, Current SNAP cases had their monthly allotment increased to maximum allotment for household of their size.  The last increase was July 17. 

(540) 372-1032

https://commonhelp.virginia.gov/

The Salvation Army Gloucester Service Center

Rental/Mortgage Assistance, Utility Assistance, Food Pantry, Walmart Gift Cards, Referrals

804-642-3960

https://salvationarmypotomac.org/hamptonva/home-2/gloucester-service-center/

Veterans' Assistance

Organizations that assist Veterans and their families, including burial and memorial benefits and dependent and survivor benefits.

Please visit the national Virtual Family Assistance Center page for additional Veterans' Assistance resources. 

American Red Cross, Service to the Armed Forces

Provides information and referrals, resiliency workshops, advocacy and support to military members, veterans and their families.

Learn More

Virginia Career Works

Employment Services/ Workforce Development

757-766-4900

https://vcwpeninsula.com/

Thurman Brisben Homeless Shelter

Safe, modern, emergency shelter and wraparound services for the homeless of the Virginia City of Fredericksburg and counties of Spotsylvania, Stafford, Caroline and King George

540-899-9853

www.brisbencenter.org

 

Virginia Career Works Fredericksburg Center

We provide Workforce Services to job seekers in our area. We offer Resume Assistance, Job Search and Interviewing Preparation. We also offer training support through our WIOA Adult and Dislocated Worker Program and our WIOA Youth Initiative.

540.322.5765

www.baywib.org

Search for Resources on AuntBertha.com

For additional resources related to the death of a loved one due to COVID-19, please call 211 or 311 or a local information and resource center.

Red Cross Training for Community Caregivers

Our targeted psychological first aid training programs, conducted by mental health professionals, can help you cope with added stress, foster resiliency and encourage peer support. These no-cost courses are approximately two hours in length and are offered online. 

Learn More

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