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Wisconsin Family Assistance Center

Welcome to the Wisconsin
Virtual Family Assistance Center

Welcome to the Wisconsin
Virtual Family Assistance Center

Our team recognizes the challenges and emotional difficulties that you may be experiencing at this time. We extend our most sincere sympathy if you have experienced the loss of a loved one.  

Grieving is always difficult, and we recognize the COVID-19 pandemic creates additional challenges and needs. The Virtual Family Assistance Center Call Center is available to provide emotional support and to assist you in finding the resources that you need. Please contact the organizations listed on this page, request a call back or call us directly to explore options.  

If you have questions, please contact us at VFAC@redcross.org. 

 
For national resources and resources for residents of other US states and territories, please click here. 
Para español.

Emotional Support and Grief Counseling

Organizations that can offer emotional support to people who are grieving, or resources for those struggling with mental health or substance abuse issues.

Please visit the national Virtual Family Assistance Center page for additional Emotional Support and Grief Counseling resources. 

Coming soon

Green County Human Services

County Human Services Organization

(608)328-9393

https://www.gchsd.org

Milwaukee County Behavioral Health Division

As always, BHD continues to provide mental health crisis services to the Milwaukee community and facilitates connections to high quality metal health and substance use disorder treatment providers.

Our crisis line is 414-257-7222

https://county.milwaukee.gov/EN/DHHS/BHD

Waukesha County Department of Health and Human Services (WCDHHS)

WCDHHS-Clinical Services provides mental health and substance use treatment services to residents of Waukesha County. Crisis Intervention Services are available 24/7 by calling 262-547-3388. For immediate safety concerns call 9-1-1.  Outpatient mental health and substance use treatment services offered through the Outpatient Clinic are available M-F during business hours.

For more information call 262-548-7666.

https://www.waukeshacounty.gov/HealthAndHumanServices/clinical-services/mental-health-services/

Faith-Based Resources

Organizations that can help meet spiritual, social, and cultural needs during this challenging time.

Please visit the national Virtual Family Assistance Center page for additional Emotional Support and Grief Counseling resources. 

Coming soon

Funeral Information

Organizations that can help answer questions about laying your loved one to rest, including current guidelines for holding funerals and memorials.

Please visit the national Virtual Family Assistance Center page for additional Emotional Support and Grief Counseling resources. 

Funeral Service Foundation

Funeral Service Foundation has created a fund to respond to the COVID-19 situation. Their fund offers grants to families in need around funerals and other grieving issues (but not burials or memorials).

877-402-5900

https://www.funeralservicefoundation.org/

 

Social Security Administration

How Social Security can help you when a family member dies  (Available in English and Spanish)

1-800-772-1213 or TTY 1-800-325-0778 if you are deaf or hard of hearing

Visit ssa.gov

Legal Resources

Organizations that may provide legal advice at no cost or low cost.

Please visit the national Virtual Family Assistance Center page for additional Emotional Support and Grief Counseling resources. 

Wisconsin Judicare Inc.         

Free Civil Legal Assistance including but not limited to: COVID Fatality Assistance, Employment Law (Including Unemployment Insurance), Housing/ Foreclosure, Public Benefits and Domestic Violence

(715) 842-1681

judicare.org

Wisconsin Veterans Chamber of Commerce

The Wisconsin Veterans Chamber of Commerce is a membership-based business organization supporting veteran-owned and veteran-friendly businesses across Wisconsin.

414-207-4376

wiveteranschamber.org

Financial Information Services

Information, resources and services related to the financial consequences of losing a loved one due to COVID-19.

Please visit the national Virtual Family Assistance Center page for additional Emotional Support and Grief Counseling resources. 

Social Security Administration

How Social Security can help you when a family member dies  (Available in English and Spanish)

1-800-772-1213 or TTY 1-800-325-0778 if you are deaf or hard of hearing

Visit ssa.gov

 

State of Wisconsin Department of Children and Families, Bureau of Working Families

The Bureau of Working Families is responsible for administering programs that provide assistance to low-income families in Wisconsin. The most widely-known program in our bureau is the Wisconsin Works (W-2) employment program, but there are other vital employment programs within BWF, including the Emergency Assistance (EA), Job Access Loans (JAL), and the Transform Milwaukee Jobs (TMJ) and Transitional Jobs (TJ) subsidized employment programs, as well as a variety of programs in our Refugee Programs section. BWF is also responsible for administering Community Services Block Grant (CSBG) funding. Visit the BWF internet page to read more about our programs.

855-757-4539

https://dcf.wisconsin.gov/

 

Wisconsin Department of Administration, Division of Energy, Housing and Community Resources

The Division of Energy, Housing and Community Resources (DEHCR) develops housing policy and offers a broad range of program assistance and funds to address homelessness and support affordable housing, public infrastructure, and economic development opportunities.  The Division partners with local governments and service providers, non-profit agencies, housing authorities, and developers.  In addition, DEHCR administers the statewide program to assist eligible households by providing electric and heating bill payment assistance, as well as benefits and services to assist with energy crisis situations.  Eligible households may also receive weatherization services.

(608) 266-8234

https://doa.wi.gov/Secretary/WRAP-CAPContacts.pdf

 

Wisconsin Veterans Chamber of Commerce

The Wisconsin Veterans Chamber of Commerce is a membership-based business organization supporting veteran-owned and veteran-friendly businesses across Wisconsin.

414-207-4376

https://www.wiveteranschamber.org/pages/covid19-member-guide

The Salvation Army of Milwaukee County

As part of our service delivery while the state is working though this COVID-19 Crisis; The Salvation Army-Emergency Services Department is working with individuals, in need of assistance; Connecting them to Community, County, State, and or Government Supportive Service Agencies that they may have not be aware my provide supportive services to assistance with their particular crisis.

414/459-3900

https://centralusa.salvationarmy.org/milwaukee/

The Salvation Army of Greater Green Bay

We provide basic needs services to individuals and families.  Services include food pantry, lunch program, rent assistance, thrift store vouchers, some transportation assistance and some utility assistance if there is a disconnect notice

920 497 7053

https://centralusa.salvationarmy.org/greenbay/the-salvation-army-of-greater-green-bays-response-to-covid-19?random=863

Veterans' Assistance

Organizations that assist Veterans and their families, including burial and memorial benefits and dependent and survivor benefits.

Please visit the national Virtual Family Assistance Center page for additional Emotional Support and Grief Counseling resources. 

American Red Cross, Service to the Armed Forces

Provides information and referrals, resiliency workshops, advocacy and support to military members, veterans and their families.

Learn More

Wisconsin Veterans Chamber of Commerce

The Wisconsin Veterans Chamber of Commerce is a membership-based business organization supporting veteran-owned and veteran-friendly businesses across Wisconsin.

414-207-4376

https://www.wiveteranschamber.org/pages/covid19-member-guide

Search for Resources on AuntBertha.com

For additional resources related to the death of a loved one due to COVID-19, please call 211 or 311 or a local information and resource center.

Red Cross Training for Community Caregivers

Our targeted psychological first aid training programs, conducted by mental health professionals, can help you cope with added stress, foster resiliency and encourage peer support. These no-cost courses are approximately two hours in length and are offered online. 

Learn More

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