How to Contact the Red Cross for Assistance
The American Red Cross Hero Care Center is available 7 days a week, 24 hours a day, 365 days a year, with two options for requesting assistance, online and by phone.
The American Red Cross Hero Care Center is available 7 days a week, 24 hours a day, 365 days a year, with two options for requesting assistance, online and by phone.
You can initiate a request for Red Cross emergency assistance for members of the military currently serving on active duty by using the online self-service tool. Using a computer, smart phone or tablet, you can start a request for services and track its progress from anywhere in the world.
To speak to a Red Cross Emergency Communications Specialist call: 1-877-272-7337.
To speak to a Red Cross Emergency Communications Specialist call
When contacting the Red Cross, be prepared to provide the following information (if you do not have all of the information, please use the phone option):
Service member information
Information about the emergency
Service members eligible to receive emergency communications regarding an immediate family member include: