Financial assistance from military aid societies may be available to active-duty service members of the U.S. Army, Navy, Marine Corps, Air Force, and Coast Guard, military retirees, medically retired servicemen/women and their eligible family members.
Assistance can include funds for emergency travel, burial of a loved one, emergency food and shelter, etc.
Although the Red Cross facilitates the money transfer, the military aid societies will ultimately determine the type of aid, amount and specific package details.
You may be eligible to receive emergency financial assistance from the military aid societies if you are:
You are ineligible to receive emergency financial assistance if you are:
Service member information
Call the Hero Care Center toll free at +1 877-272-7337 to speak to a Hero Care Specialist today.
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Can the Red Cross provide financial assistance to members of the military community?
Through our Hero Care Network, the Red Cross connects eligible actively serving military members, retired service members and their dependents to financial assistance provided by military aid societies. Assistance can include funds for emergency travel, emergency food, shelter and more. To start a financial assistance request, call the Hero Care Center at +1 877-272-7337 to speak to a specialist or call the Hero Care Center online with any smartphone, computer or tablet, if overseas.
Who is eligible for military aid financial assistance?
You may be eligible if you are:
What qualifies as an emergency or significant life event?
Emergencies may include the critical illness/injury or death of an immediate family member or other critical in nature and time-sensitive situations requiring the presence of a service member. Significant life events include occasions such as the birth of a child.
What information is needed when a service member or military family calls the Hero Care Center?
The following information is needed:
Information & Support for Military Members, Veterans and Families. If you are a member of the military/veteran communities, the FREE Hero Care app will connect you to important resources that can help you through both emergency and nonemergency situations. Select English or Spanish language with an in-app toggle.
Or text: "GETHEROCARE" to 90999
Notify a service member of an emergency at home, even when their location is unknown or they’re on a ship at sea. The Red Cross is the only organization trusted by the U.S. military to verify personal emergencies on behalf of military families and notify their military commands.
Caregivers caring for veterans from all eras, all relationships and all locations are invited to join our network to increase connection, engagement, knowledge, skills and hope.
The Red Cross proudly offers comprehensive and tailored support to the entire military community overseas.
The American Red Cross is embracing a whole health model to care for and comfort members of the nation’s military, veterans, their families and caregivers.