Information & Referral Services for Military Families

The American Red Cross offers confidential services to all members of the military, veterans, and their families by connecting them with local, state and national resources through our network of chapters in communities across the United States and offices on military installations worldwide.

Do You Need Immediate Assistance?

If your family needs emergency assistance, you can submit a request through the Hero Care Network online, use our FREE Hero Care App, or call the Hero Care Center at +1 877-272-7337. The Red Cross is available to help 7 days a week, 24 hours a day, 365 days a year.

How to Access Services

Local Red Cross offices develop and maintain relationships with key community partners. Military families rely on the Red Cross to help them identify their needs and connect them to the most appropriate Red Cross and community resources. This key Red Cross service ranges from responding to emergency needs for food, clothing, and shelter, referrals to counseling services (e.g., financial, legal, mental health), respite care for caregivers, and other resources that meet the unique needs of local military members, veterans and their families.

How to Contact the Red Cross for Assistance

For non-emergency information and assistance, please contact your local Red Cross office. Enter your zip code below for contact information.

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Additional Services for Military and Veteran Families

Two representatives in the American Red Cross Hero Care Center at Fort Sill, Oklahoma look over information on the computer screen in front of them.

Emergency Communication

The American Red Cross delivers verified messages to deployed service members during emergencies at home.

Access Emergency Communication Services

Henry Ayala sits at his desk, speaking on the phone and looking at his computer while doing his work through the American Red Cross Hero Care Center.

Financial Assistance

The American Red Cross works in partnership with military aid societies to provide quality, reliable financial assistance to eligible applicants 24/7/365.

Apply for Financial Assistance

The American Red Cross provides comfort kits to all new recruits soon after their arrival at Ft. Sill, Oklahoma.

Deployment Services

Whether your family is facing its first deployment or the next of many, the American Red Cross has developed workshops, information and support services to help you with the practical and emotional challenges.

Explore Deployment Services

American Red Cross volunteer Bill Mullikin greets and assists active-duty service members, veterans and their families who come to the Reynolds Health Clinic at Fort Sill for care.

Services for Veterans

The American Red Cross offers confidential services to all veterans and their families by connecting them with local, state and national resources, including assistance with preparing, developing, and obtaining sufficient evidence to support applicants’ claims for veterans’ benefits.

Explore Services for Veterans

A Red Cross volunteer points something out on the phone of a uniformed servicemember.

Military and Veteran Caregiver Network

Caregivers from all eras and services are invited to join and exchange experience, empathy, education and encouragement.

Join the Caregiver Network

Information and Referrals