Eligible households may also apply over the phone by calling 800-RED-CROSS and selecting option 4. Due to the number of people impacted by the fires, callers may experience long wait times.
Red Cross assistance is available for eligible households no matter which recent wildfire affected them. California households may apply for assistance at any time, but their application won’t be approved until the Red Cross receives damage verification from CAL FIRE, which is an ongoing process.
After a household’s application is approved, Red Cross immediate financial assistance will be delivered through one of several electronic funds transfer (EFT) methods including PayPal, Mastercard Send, Zelle or Walmart Direct2Cash.
- For PayPal, enter your PayPal account email to receive payment to associated debit card or bank account.
- For Mastercard Send, enter your personal debit card information associated with any financial institution to receive payment directly to your account.
- For Zelle, enter your email or mobile phone number registered with Zelle to receive payment directly to associated bank account
- For Walmart Direct2Cash, enter your email or mobile phone number that can receive text message to receive reference number to pick up cash at any Walmart location in the contiguous United States.
All Red Cross services, including financial assistance, are available to individuals regardless of nationality, race, sexual orientation, religious beliefs, class or political opinions. The Red Cross is a charity, not a government agency and people do not need to be American citizens to receive our help. Red Cross financial assistance is not a loan and does not need to be repaid.