Welcome to Customer Service

What can we help you with?

Training and Certification

For support, contact us via text, chat or phone. Hours are M-F 8:30 a.m. to 9:00 p.m. ET and Saturday 8:30 a.m. to 5:00 p.m. ET.

Text JOIN to +18339974715 to text with an agent. Message frequency varies.

Click on the Live chat button in the bottom right corner to chat with an agent.

Call 800-Red Cross

Supplies and Products

Customer Service #: 1-833-733-7763
Monday to Friday: 8:30am-9:00 pm ET
Email: support@redcrosstraining.org

Billing Support

Click the FAQ link on the left to view the Billing FAQs

Training for Organizations

Business Group Training #: 1-800-567-1487
Teach Red Cross Training to Others #: 1-855-560-0067
Monday to Friday: 9:00am-5:30 pm ET
Training for Organizations: Contact Us