• Red Cross Online Class Overview

    Do I need to complete the online portion prior to attending your online skills session?

    • YOU MUST COMPLETE THE ONLINE PORTION PRIOR TO ATTENDING YOUR CLASSROOM SKILLS SESSION.

      The amount of time it will take you to complete the online portion of the class will vary based on a number of factors including topics covered, the speed of your internet connection and your previous experience with this material. We suggest you complete the online portion at least two days prior to attending the in-person classroom skills session.

      Once you have completed the online portion, print your online completion confirmation and bring it to your classroom skills session. If you are unable to print the online completion confirmation, we suggest you use your cell phone camera to take a picture of the screen display for proof that you completed the online portion.

      Additionally:
      • • To properly run this course you must use a computer with a high-speed internet connection.
      • Make sure your pop-up blocker is turned off:
        o Internet Explorer: Go to “Tools”  “Internet Options”  “Privacy”
        o Chrome: Go to the Chrome menu  “Settings”  “Show advanced settings” at the bottom of the page  Under “Privacy” select “Content settings”  Scroll down to the “pop-ups” section
        o Firefox on PC: Go to the Firefox menu  “Content”
        o Firefox on Mac: Go to the Firefox menu  “Preferences”  “Content”
        o Safari on Mac: Go to the Safari menu  “Preferences”  “Security”
      • If your browser prompts you with a question about secure content, answer it in a way that allows you to see all material.
      • If at any time while taking the online portion of this class you receive a time out warning, just click “OK” and continue the class.
      • • Remember to turn the pop-up blocker back on once you’ve completed the online class.

    How do I access the online learning if I registered on the Red Cross website?

    • 1. Go to http://www.redcross.org/take-a-class and click on
      “My Account” My Account icon at the top right of the page



    • 2. Select Sign In and enter your email address and password at the Sign In page



    • 3. Locate the order containing the course and click view details.



    • 4. Scroll down and select the “Launch Online Class Button.



    • 5. If your browser prompts you with a question about secure content, answer it in a way that allows you to see all material. Two new browser windows will open: one is blank and must remain open while you complete the online class while the other will display the online class content.
    • 6. In the Red Cross Learning center you will need to click on the launch button to start the online course.



    •  
    • Note: If at any time while taking the online portion of this class you receive a time out warning, just click “OK” and continue the class.

    How do I access the online learning if I registered by calling 800-RED-CROSS or via the Red Cross Learning Center

    • 1. Click on the link that appears just below the Order Number in the e-mail from the Red Cross Learning Center or go to https://classes.redcross.org/
    • 2. Log into the Learning Center as a Returning User with the username and password provided when you registered for the class; if needed use the “Forgot You password or username” For Students to gain access.



    • 3. Click on the My Learning tab. Look for the class under My Enrollments and then look to the right side of the table for “Launch.” If you don’t immediately see “Launch,” you’ll need to click the “+” that appears beside the class title.



    • 4. If your browser prompts you with a question about secure content, answer it in a way that allows you to see all material. Two new browser windows will open: one is blank and must remain open while you complete the online class while the other will display the online class content. The online class begins with an introductory video.
    •  
    • Note: If at any time while taking the online portion of this class you receive a time out warning, just click “OK” and continue the class.

    What are the Basic Life Support computer and browser requirements?

    • To optimize your experience with this online course, please make sure your computer and browser meet the following minimum requirements. The online course cannot be taken on a smartphone.

      Processors Dual Core processor speed greater than or equal to 2.3GHz
      RAM 4GB
      Operating System Desktop: Microsoft Windows XP/7/8, OS X Snow Leopard 10.6+
      Tablet: iPad iOS 7+ (Safari), Android 4.0.3+ (Google Chrome)
      This course is not supported on smartphone devices.
      Browsers IE10+, Chrome 19+, Firefox 27+, Safari 6+
      Screen Resolution 1024x768
      Bandwidth 512KB/s dedicated or faster.
      Broadband internet access is recommended.
      Audio Audio output capabilities and either speakers or headphones

    What are the First Aid CPR AED computer and browser requirements?

    • Processors Dual Core processor speed greater than or equal to 2.3GHz
      RAM 4GB
      Operating System Desktop: Microsoft Windows 7/8/10, OS X Snow Leopard 10.6+
      Tablet: iPad iOS 7+ (Safari), Android 4.0.3+ (Google Chrome)
      This course is not supported on smartphone devices.
      Browsers Chrome 49+, Firefox 47+, Safari 9+
      Cookies, JavaScript, Images and HTML5 audio/video must be supported
      Screen Resolution 1024x768
      Color Depth High Color, 32Bit
      Bandwidth 2.0 mbps dedicated or faster.
      Broadband inernet access is recommended.
      Audio A soundcard and either speakers or headphones for multimedia audio.

    How do I complete the First Aid CPR/AED Crossover Bridge?

    • 1. Obtain and review First Aid/CPR/AED course materials and the Instructor Agreement and Code of Conduct Go to www.instructorscorner.org/firstaidcpraedcandidates to access the course materials you will need to complete the Instructor Bridge. From this site, you will be able to download digital course materials or purchase print materials. You will need the following materials:
      • First Aid/CPR/AED Instructor Bulletin
      • First Aid/CPR/AED Instructor’s Manual
      • First Aid/CPR/AED Participant’s Manual

      In addition to the program materials, review the terms included of the Instructor Agreement and Code of Conduct as you will need to acknowledge that you reviewed those at the end of the bridge course. This document can also be found on the First Aid/CPR/AED Candidates page linked above.

      2. Complete the online instructor bridge course
      a. Access and register for the course
      i. Copy and Paste this link into your browser – note the Operating System and Browser requirements in section c below:
      https://classes.redcross.org/R/dowbt000000000014323/
      ii. Log into the Learning Center. If you are a new user, you will need to create a log in. NOTE: Disable pop-­up blockers to help you navigate through the Learning Center
      iii. Click “Place Order” button at the bottom of the “Create Order” page.
      b. Complete the course
      i. From the “Registration Confirmation” page, click “Launch Content” under the “Order Items” section. Note: Answer the security question in a way that allows you to see all of the material, not just the secure material. If you receive a timeout warning, click “OK” and continue in the course
      ii. Upon completion of the Instructor Bridge, save a copy of the completion record before exiting the course.
      c. Operating System and Browser Requirements:
      i. Operating Systems: The online course will work with the following Operating Systems: Windows XP, Vista, Windows 7, Windows 8 -­ Desktop Browser recommended;; Mac OS 10.5 or higher;; iPad iOS 6 or higher ii. Browsers: Internet Explorer 9 or higher recommended;; Internet Explorer 7 or 8 with Flash 9 or higher installed;; Firefox 15 or higher with Flash 9 or higher installed;; Chrome 20 or higher, Safari 5 or higher

      3. Verify Completion of the Instructor Bridge
      a. Once you have completed the Instructor Crossover Bridge, paste this link into your browser:
      www.redcross.org/lp/first-­aid-­cpr-­aed-­non-­rc-­instructors
      b. Complete the web form and upload the following:
      i. Completion record from the Instructor Crossover Bridge
      ii. Proof of basic -­level certification(s) from one of the above agencies and programs
      iii. Proof of instructor-­level certification from one of the above agencies and programs
      c. An agent from the Red Cross Training Support Center will verify that you have successfully completed the Instructor Crossover Bridge and will assign your First Aid/CPR/AED instructor certification in the Red Cross Learning Center.

    How do I access the Simulation Instructor Content Demo for Basic Life Support for Healthcare Providers?

    • Cognitive Assessment: Given that this is a demo version, the cognitive assessment (found on Level 3 of the simulation) will not be made available.
      • Remember that instructors must complete the online demo prior to teaching a BLS blended learning skills session.
      • If at any time while taking the demo you receive a timeout warning, just click “OK” and continue in the course.
      Browser and Technical Requirements: For best experience using this demo, please make sure you computer and browser meets the following minimal requirements. Note: While this demo will work on mobile devices, the dimensions are such that the experience is not ideal for smartphones. As a result, we recommend you do not attempt to access and complete the demo on a smartphone.

      Processors Dual Core processor speed greater than or equal to 2.3GHz
      RAM 4GB
      Operating Systems PC:
      • Microsoft: Windows 7, Windows 8, Windows XP
      • Mac OS X Snow Leopard (version 10.6+) (Snow Leopard +)
      Mobile (note: fully supported on tablet device only):
      • iOS (iPad) 7+
      • Android 4.0.3+
      • Windows Phone 7+
      Browsers Internet Explorer 10, 11, Edge; Firefox 27+; Chrome 19+; Safari 6+; Opera 22+
      Screen Resolution 1024x768
      Color Depth High Color, 32Bit
      Bandwidth
      Audio
      500KB/s dedicated or faster. Broadband inernet access is recommended.
      A soundcard and either speakers or headphones (for multi-media audio)


      For best experience using this course, please make sure you computer and browser meet the following minimal requirements.
      In order to take the online course, participants must have a Flash-enabled PC with a high speed internet connection. The online course cannot be taken on an iPad or smartphone.